£16 million funding announced for businesses preparing for 'No Deal Brexit'
The government has announced new grant funding worth £16m towards helping businesses train staff in making customs declarations and to help businesses that support others to trade goods to invest in IT
Businesses can get funding for the following:
• training that helps your business to complete customs declarations and processes
• IT improvements to help your business complete customs declarations more efficiently
You can use the funding to reimburse what your business has spent on relevant IT improvements and training since 31 July 2019, as well as in the future.
The funding is open to businesses that are established in or have a branch in the UK when the grant is paid to you, and for those that have not previously failed to meet tax obligations.
To apply for the grants, your business must either complete customs declarations for yourself or someone else (or intend to in the future) and you must import from or export to the EU.
Funded training must give you or your employees the skills to:
• complete customs declarations
• carry out customs processes – this can include relevant training in safety and security
• help other businesses with import and export processes
The grant will give you up to 100% of the cost of training for your employees, up to a limit of £2,250 for each course. It will also cover the cost of training you run internally, up to a limit of £250 for each employee on the course.
The grant funding can also be applied to international trade qualifications run by the Institute of Export. It’s simple to apply for the Grant;
- Find a course or qualification that you think works for you
- Register for an account with PwC and apply for a grant here
- Receive a grant offer letter
- Book & pay for the training course or qualification
- Submit claim form through your PwC account with proof of payment
- Your funds will be paid within 30 days of your claim
To find out more information, click here https://www.export.org.uk/page/CustomsGrants
Or contact Sarah Revell, Communications Manager at Troy UK for further information
Are you ready for Black Friday?
‘Black Friday’, the last Friday in November, has become a well-known retail event in the UK over the last few years, with more and more traders jumping on board to entice customers into both their online and physical stores.
If done well, this promotion can boost your business in a variety of ways…
Advertising your ‘Black Friday’ deals in advance can build anticipation and allow time to generate valuable word of mouth momentum. Also, strategically discounting choice products can increase footfall and online presence tremendously and boost the prospect of secondary sales by raising awareness of other ranges that are stocked. Longer term, you can gain a reputation for your ‘Black Friday’ deals by demonstrating that smaller, independent businesses can compete with larger chains – you’d be surprised at how people remember a great deal!
- Be realistic about price, if it is ageing stock that will carry on sitting there taking up space, this might be the right time to drop the price and clear the products.
- Reward your loyal customers. Black Friday deals are for all customers, but is there a way you can look back and see if a customer shopped with you in the last year and give them a little something special?
- Plan your offers in advance, but be prepared to make a change if something else looks a more popular deal.
- Give plenty of notice and market your deals through all channels: online, e-bulletin, in-store
- Train your staff to talk about the deals and build awareness well in advance.
- Drip feed details of the offers to encourage your customers to keep checking in
- Use a range of offers: ‘Get 40% off’, ‘Buy-1-get-1-free’ & ‘Free product with every purchase’
- Position offers in proximity to ranges that you’d like to push (both online & in-store)
- Offer flexible returns
- Extend your deals until the following Monday
Finally Black Friday and the frenzy around it is not for everyone, and understanding the long-lasting impact of Black Friday is important to make a decision on if it is for you and your business. By participating in Black Friday your customers might hold off buying from your business as they wait for your substantial discounts which could harm cash flow, you could even stand out by refusing to get involved in Black Friday.
Remember, you don’t need to offer a flat discount on all your stock, a few key products can make a huge difference to your sales. If you feel uncomfortable about the mass consumerism linked to Black Friday, you could consider associating your brand with a good cause and give a portion of the discount to charity.
If you would like further advice on how best to promote your Black Friday discounted products ready for 29th November ’19, please contact Sarah Revell, Proposition Development & Communication Planning Manager on 01392 576423 or email firstname.lastname@example.org
ATA Garryson Ltd & Karnasch Professional Tools GmbH | New Release
Be Enthusiastic About Reducing Plastic
Both the government and consumers are piling the pressure on companies to reduce their plastic consumption. With small businesses looking to increase their online sales, packaging is a significant area where they can be doing more to reduce the use of plastic.
A common frustration for consumers is the amount of packaging used to transport their purchases. Have you received a small product, packaged in a large box containing excessive amounts of plastic, non-recyclable filler? Not only does it strike you as wasteful, you need to consider whether to recycle it or just stick it in the bin. It’s rubbish, literally.
It seems not even online retail giants, Amazon, aren’t immune to scrutiny, with customers famously taking to social media to complain about their careless parcelling. While Amazon is undoubtedly large enough to weather the storm, and even turn this criticism to their benefit, smaller independents can’t afford to risk this kind of negative publicity.
Sainsbury’s supermarket has been down in the polls over the years for their lack of action in plastic packaging reduction. Recently, however, they’ve launched a campaign pledging a 50% reduction of their plastic packaging by 2025. This is a smart move by Sainsbury’s, dispelling their previous criticism and no doubt leaving their historically more eco-friendly rivals scratching their heads about how to launch a more enthralling and original initiative. Being proactive, rather than reactive, puts you in a much stronger position.
There’s a new generation of customers emerging who expect more than just value for money – and being eco friendly is at the top of the list. Make sure you consider this, as it could affect your business. Working towards quality assurance and ISO accreditation with reducing plastics could retain customers, attract new ones and tenders.
• Research greener packaging alternatives.
• Start small, but switch non-recyclable items first.
• Train your staff in reducing packaging and reuse where possible.
• Keep a range of box sizes in stock to accommodate the varying sizes of product.
• Add a clear reuse, recycle message on your packaging to encourage customers.
• Don’t overfill with filler – and make sure it’s biodegradable paper or card.
• Remember the less obvious packaging items like tape and labels.
• Consider offering your regular customers a packaging return/reuse service.
• Shout about it – Wear your eco-friendly policy as a badge of honour.
There are many packaging products on the market that you can change to have a significant positive environmental impact such as: boxes, tape, filler, pallet wrap, jiffy bags/tubes, strapping, wrapping, labels and tags. Speak to your packaging supplier about looking at cost effective, eco friendly alternatives. Make them aware that being environmentally friendly is important to you and your business, and that if you’re not satisfied you’ll need to look elsewhere.
If you’d like to share your experience of switching to plastic-free packaging or your business’ new approach to becoming environmentally friendly, please contact Sarah Revell on email@example.com
Bell Tools (Bedminster) Back Bisley
Bell Tools, Bedminster, is now a proud stockist of Bisley Workwear, one of Troy’s newest suppliers of quality PPE & workwear. Working with Wendy Perkins, Troy’s PPE Specialist, they have installed an impressive, prime positioned, in-store BISLEY display – complete with mannequin – to showcase the new brand.
The Troy member has gone ‘all-out’ and erected a brand-new sign at the front of the store, which will sit alongside a striking 1m x 3m ‘BISLEY WORKWEAR SOLD HERE’ banner to be emblazoned on the railings at the front of the building.
And the peddling doesn’t stop there. The staff have even been kitted out in the new Bisley attire too, to provide a further push and ensure their customers can’t fail to notice the new merchandise. They plan to further expand their uniform soon, to include short sleeved shirts & shorts AND their customers were so impressed, they even made sales during the set-up of the stand, which is testament to their positive and committed advertising approach.
Bell Tools provide an excellent example of a business embracing in-store marketing to the full, and Troy is on hand to offer advice and assistance to members that need a fresh approach to their shop advertising and displays.
For further details or support with your own ranging, please contact Wendy Perkins, Category Manager PPE, on 07393 798 472 or email firstname.lastname@example.org
BIZ Power Tools – Open Again To Support Troy & THS Members
We are delighted to report that BIZ Power Tools are again open and very much looking forward to supporting Troy and THS members as the U.K. starts to get back to business again.
New social distancing and working practices have been and are continuing to be, put in place to protect and safeguard our Sales Office and Warehouse teams. Some of this work is ongoing and we are currently not back to full staffing levels. Carriers throughout the U.K. are stretched and at present we will be quoting 72hour delivery. Goods may arrive much quicker, even next day, but we cannot guarantee this at the moment.
Whilst we will continue to deal with your enquires as quickly and efficiently as possible, now may be the ideal time to take advantage of our fantastic B2B facility. Not only can you place orders 24 hours a day, this extremely effective Business support tool will provide you with a vast amount of information to support, market and develop your business at the touch of a button. It will save you time, provide instant answers and information for your customers, help you with ‘Free Marketing’ to drive sales, enable you to check invoices and statements, as well as create professional quotes to pitch for new business. In addition to all of this, there are the following three key benefits:
1. It’s FREE – all you need to do is to send an email to email@example.com with your company details and we’ll do the rest. Please add a name and contact number if there are any questions.
2. It works on the same format as the TOOLBANK B2B, so if you or your staff are familiar with this, there is nothing new to learn.
3. B2B customers get exclusive offers that we can’t always run out to everyone.
All brands are featured on the B2B, so you’ll be able to access up to date information on Bosch, Makita, Evolution, Panasonic, Paslode, Batavia, Brennenstuhl and others instantly, enabling you to quote your customer and secure the order.
We have excellent stocks and an enthusiastic team who look forward to supporting all Troy and THS members to maximise every sales opportunity they have.
With Many Thanks,
BIZ only deal with bona fide retailers and merchants. We do not have an end user website and do not trade directly with consumers – if you don’t get the sale, we don’t get the sale.
British Safety Industry Federation - Why should your business join?
As members of The British Safety Industry Federation, Troy UK sees first hand the value membership brings. By choosing to become a member of the BSIF we are recognising that health and safety is of paramount importance and want to encourage all members seeking a competitive advantage in the PPE market place to consider BSIF membership;
- Give buyers and end users confidence in your supply chain diligence when it comes to PPE.
- keep up to date with how to remain compliant in a changing regulatory environment.
- Provide yourself peace of mind in an ever increasingly litigious world
- Indicate your credibility in the PPE marketplace
- Compete confidently as an independent distributor at a national distributor level through displaying your BSIF Safe Supplier Shield.
All Troy UK members considering selling PPE should reflect on the importance of BSIF membership for the following reasons…
Win more business
End users and businesses seeking tender fulfilment often use British Safety Industry Federation website to research and source an accredited supply chain as they know those listed are trustworthy and compliant suppliers, alleviating the need to trawl for compliant suppliers.
De-risking your business, become part of BSIF
Particularly with overseas suppliers, you may be victim to a golden sample at first, or indeed your overseas supplier could cheapen the product to improve their margins over time. To police this is a very important job and could be time consuming and expensive to your business. Becoming a member of BSIF will take care of this for you.
Get the internal business systems in place to remain compliant when selling PPE by default through membership to the BSIF.
New legislation came about in 2016 evolving from a loose directive, outlining that responsibility lies with all ECONOMIC OPERATORS to comply with PPE supply chain standards. The new terminology ‘ALL ECONOMIC OPERATORS’ now places responsibility for compliance throughout the entire supply chain manufacturer, wholesaler to distributor. To keep you compliant and your business away from risk, BSIF membership will provide spot checks of products and on site checks.
As part of the BSIF membership and it’s registered Safety Supplier Scheme you will get
1. To affiliate to the BSIF accreditation shield.
2. Receive an annual spot test of products
3. A BSIF Representative completing a regulatory obligations check sheet on site (usually 1.5 hours signed off by both parties)
4. Members can proudly display their Shield Logo indicating Supplier Credibility, providing another necessary tool for a smaller independent distributors to complete at a national / big business level.
5. The opportunity to put your customer facing staff on a Safe Supplier Accreditation Course which is an Ofqual level 2 publicly recognised course. Free for the first ten Troy members!
6. Send a clear message to your customers / end users that you take safety in supply chain seriously and are a reputable sustainable partner.
So how can I get involved?
Competitive fee structures with discounts for Troy Members
Speak with Wendy Perkins or Sarah Revell at Troy UK to discover the value you can add to your business with a BSIF membership.
Business Excellence Forum - Unique Discount Code For Members
Click below to view full details of this event
Please Quote ‘TROYMEMBER20’ to receive 20% discount
Celebrating The Ingenuity of the Tooling Industry... TMB Innovation Award
The TMB Innovation Award was created back in 2013 to recognise and celebrate cutting edge technological advances and excellence within the tooling industry. Seven years on and this now coveted prize attracts nominations from brands that are both household names and from lesser known, smaller and specialist, manufacturers. These compete against each other, at the TroyTHS annual show at Silverstone, and are judged not on the type of product but on the innovative technology behind it.
As this is a TMB award, it is open exclusively to Troy Suppliers.
In order to enter the product must;
- have been released no earlier than the last quarter of the previous year
- have unique selling features.
A vast array of products has been entered over the years, including power tools, abrasives, PPE and more. Each nominated supplier gives a short presentation at TMB to a diverse panel of judges, with expertise in the tooling sector. The winner is then deliberated and announced later that evening at the TMB after-show gala dinner.
Troy is keen to drive technological advancement, research and design, so is adding more value and recognition to this already beneficial accolade. This year, as well as receiving the award itself and being recognised within the group, we are providing the winning product with an enhanced promotional campaign. This will include a Troy designed advertorial, to appear within an up-and-coming issue of a well known industry magazine, a prominent banner feature that will run all year ‘round on the Troy website and a full press release created by TroyTHS, to be sent to other tooling industry related media outlets. And more…
If you’re interested in attending
the TMB Innovation Award presentations at TMB on Thursday 19th
March, ‘20, please visit the TroyTHS Presentation Area, in Hall Suzuka at 2pm.
Chicago Pneumatic - Helps Father and Son Steam Ahead!
Restoration of an AVELING & PORTER ‘C’ TYPE STEAM ROLLER 8 TONS, BUILT 1923, WORKS NO.10677, REG PD 6410
The Aveling & Porter ‘C’ Type Steam Roller was new to Frank Harris Brothers of Guildford. Built in 1923 this 8-ton beauty with Works No; 10677 Registration NO: PD 6410 was put into service. After some 30 plus years it was then in 1958 saved for preservation. Derek Petty of Berkhamsted purchased it many years later and continued to rally it until 1974.
In 1975 it was then acquired by Dave Harrower, who had previously restored a 1908 William Foster Steam Engine that had belonged to his father who owned a petrol garage. The garage had struggled to sell petrol at the time until Dave’s father placed the Steam engine on the forecourt and sure enough customer pulled in to see it. Many years later when the garage closed Dave asked his father if he could have the engine and was told ‘if you can move it you can have it’ and to this day Dave still has the engine that is now a 2018 project for refurb.
The Aveling & Porter was in a poor state due to heavy rust and corrosion to each tender side and boiler tank and many other parts. It was stripped down completely for restoration to begin.
It was 1984 when restoration began, and this was carried out by Dave and his son Paul Harrower (who was raised on such projects from a young age) many years on the restoration ensued on the project. This was no mean feat as they literally built an entire workshop to house the project. This itself was not without its problems as in the roof of the workshop was blown away into a neighbouring field during the severe storm of 1987.Dave and Paul were not deterred, and they pushed on and scoured the country for various old lathes and milling machines suitable for the project.
They had to make many of the BSW bolts themselves as these bolts simply are no longer available. They made bearings and bought a huge squeeze riveting machine to set the required hot rivets. Many engineering practices from the past were bought back into use as this was the only way to authentically complete such a restoration. Then in September 2015 the restored Aveling & Porter had its first steaming!
Chicago Pneumatic became aware of this amazing father and son restoration project by a chance meeting with Paul Harrower and immediately wanted to help them in some way and donated several Ex Demo tools to for ongoing maintenance and indeed for the 2018 future restoration of the William Foster Steam Engine, and a 1957 Fordson Major tractor project. Paul has already started using the tools like the CP7125 Needle scaler to clean the firebox in preparation for the PD6410 going into winter hibernation under lock and key before 2018 Steam Rally’s begin.
The CP9120CR Grinder proved useful on the early stages of work on a boiler plate whilst the CP9790 Drill was used to put two pilot holes in each side on the engine mounting plate for low loader and then the CP7748 ½” Impact Wrench proved ideal for bolts on the mounting plate. The CP7732 Ultra Compact ½” Impact Wrench has also been used to remove the chassis bolts on the Fordson Major.
Children In Need 2017
To raise money for Children In Need this year staff took part in our ‘Pyjama Day’
We are spending the day in PJ’s and enjoying a few treats along the way, including cakes, chocolate and snacks.
The total amount raised was £88.50.
Click Here To Check Out The Website Dedicated To TMB
The brand new TMB site is now live!
NEW for 2018 will be the ‘TMB Website’ where once registered to attend you will be able to log-in
and see all the information you will need relating to the event, news, additional features and view your booking details.
Climbing The FastGrowth 75 Ladder
Recognising the South West’s top developing businesses, FG75 is an initiative that’s coordinated by The Western Morning News and provides a snapshot of the region’s economy. We are delighted to have moved up the Fast Growth 75 list, from 60th in 2017 to 47th in 2018, and being among both globally recognised and more locally known companies of such a high calibre is a real triumph – that said of course our aim is to further improve our position again this year.
‘To be on the Fast Growth 75 list, companies need to have two key attributes:
- To have absolute focus on the needs of the end customer/consumer
- To be dynamic in key decision-making and implementation
The list is compiled based on the average sales growth across the last four years of publicly reported results. It recognises those companies that have not stood still but have been driven to take on new opportunities to deliver real growth.’
Left: Paul Kilbride CEO of Troy UK with Ian Brokenshire, Senior Partner of KPMG in Plymouth
Competitor Analysis Issue 1
Welcome to our inaugural competitor analysis, where you can find competitor updates and industry developments relevant to your business.
As this is issue 1 we welcome thoughts and feedback from members and hope to release these documents on a quarterly basis.
Congratulations To Rothwells!
The Rochdale Business Awards is annual event – black tie awards evening and is attended by 300+
This is the fourth time Rothwells have entered the “Business of the year category 1-5M”– the 2ndtime they have been nominated – BUT the 1st time they have ever won !!
This year Rothwells also put forward an “employee of the year, Dale who actually started with them as an apprentice 2 years ago and has progressed year on year.
Huge congratulations to Chris and his team!
Corona Virus, riding out the panic / economic crisis planning.
Brad Sugars, CEO of Action Coach – has shared a webinar on business planning and a possible economic crisis regarding Corona Virus.
The stock markets are falling, oil prices are plummeting, people are getting quarantined… unless you are selling toilet paper or sanitizer, your business will need to make some changes. But this isn’t just about the survival of your business, it’s about being ready for the economic shift that’s started. While it’s completely understandable to be worried, your best bet is to channel that anxious energy and get prepared NOW
Brad provides practical tips on;
– Crisis cycles
– Communication with customers
– Virtual meetings
– Loss of footfall
– Online and deliveries
– Staffing changes
– Credit and accounting
– Change management
Covid-19 Updates From Suppliers
For the most up to date news on all of the Troy THS Group suppliers. Please check out their supplier profiles. All updates from today referring to Covid-19 (Corna Virus) will be added to their profiles, along with inclusion in Friday operational emails.
Diversifying into PPE - are you maximising sales to the customers you already have?
We all know it’s difficult to get new business, but are you maximising sales to the customers you already have?
Diversifying into PPE could be the answer, and is an easy addition to product ranging, with profit margins of 25-45% being achievable.
Increasing safety legislation means the PPE market sector is only growing, and Troy UK’s Business Development Team are on hand to support you in adopting or enhancing PPE offerings and liaising with suppliers in the field on your behalf.
Recently Simon James and Wendy Perkins supported Member DJ Evans to reconfigure their trade counter and source information to submit pricing proposals to customers….
“Now DJ Evans is a Troy UK member we have access to purchasing leading brands in the PPE and workwear arena. Troy UK have offered fantastic product support, specifically Simon James and Wendy Perkins, who as PPE BDM and Category Managers deliver a fast and knowledgeable service. Simon has been very effective in sourcing all relevant infomation needed to submit pricing proposals to our customers. This has enabled us to have access to a service that can quickly inform you of prices, MOQ’s and a local representative! This is a must for any busy Field Sales Representative.”
Business Development & Marketing Manager
Not only does Troy UK have extensive industry knowledge in the Business Development Team, we also have a fantastic relationship with the British Safety Industry Federation allowing us to offer reduced prices for courses to members. Read more about the value BSIF membership and courses can bring your business here.
“We believe that by using the benefits of BSIF members and the RSSS Shield to market our business, and by being ahead of the curve, we have attracted new and better business….as current members we fully recommend membership to all our fellow Troy members. Remember ‘Anyone can sell Safety, but you wouldn’t buy Safety from just anyone’ ”
Chairman, JBS Group
If you would like support in selling PPE, speak to your Troy Business Development Manager today.
Dormer Pramet Cutting Days 2017
This year’s Cutting Days was the largest in the history of Dormer Pramet.
Cutting Days is a trade fair organized by Dormer Pramet and takes place at the company’s indexable production unit in Šumperk, Czech Republic.
Free to attend, this year’s event ran from 4 – 12 September for customers and students from local schools and technical universities.
The number of people who attended Cutting Days 2017 exceeded 2,000 – with 714 international visitors, 770 from the Czech Republic and 520 students.
This year’s event can be considered as being truly global with a total of 23 groups from abroad visiting Šumperk. Also, the number of visitors from the Czech Republic (770) was almost double compared to the last Cutting Days in 2014.
The agenda included an introduction of our brand new research, development and training facility – the Experience Center – and a product exhibition featuring more than 1,000 indexable and round tools.
In addition, there was a presentation of 16 specially invited partners, production tours and a visit to the nearby Dlouhé Strán? hydro power plant, where there was a focus on presenting our success stories from various industry segments.
Take a virtual tour of Cutting Days 2017 and view around the different areas. Click here to begin!
To watch the video visit https://www.dormerpramet.com/en-gb/newssite/Pages/Cutting-Days-2017-was-largest-ever.aspx
Dormer Pramet UK - Sales Unit Closure
A MESSAGE FROM CHRIS HERRING, DORMER PRAMET, GENERAL MANAGER.
Due to the recent restrictions on movement, we have taken the decision to close our sales office until further notice. This is a precautionary measure to protect the health and wellbeing of our employees, customers and partners.
However, all our staff continue to work from home.
Below is a list of telephone numbers you can call based on your business
location. In addition, our email address (firstname.lastname@example.org) remains
live and is constantly monitored during working hours. Therefore, please
contact us via these channels with your enquiries, stock-checks and orders.
Electronic ordering (DOL/EDI) remains unaffected.
|North East England||01246 571313|
|North West England||01246 571316|
|South East England||01246 571318|
|South West England||01246 571319|
|Southern England||01246 571317|
|West Midlands||01246 571350|
|Yorkshire & N/E Midlands||01246 571315|
|Technical Support||01246 571335|
If you find your local number is engaged or not answering, please feel free to
call an alternative.
At this stage, there is no disruption to our services and deliveries will
continue as normal. The only exception being product returns, which we will
unfortunately not be able to accept back until our office re-opens. We will
monitor the situation closely and up-date you with any development and
If you have any further questions, please contact our customer
service team using the telephone numbers or email address shown above.
Alternatively, you can contact your local Dormer Pramet Sales Engineer on
their usual number.
Thank you for your support and patience during this time.
Draper Offers Members To Try Before They Buy...
Being part of Troy THS means access to exclusive products from top suppliers including Draper Tools, who’ve recently introduced three new items especially for members. But how do they hold up and what do members think of these exclusive items? We all know it’s good to try before you buy, so this month, Troy THS members have been putting a Draper exclusive product to the test.
A selection of Troy THS retailers got hands-on with the new Draper Expert Diamond Sintered Tipped Screwdriver Bits (stock no. 99424) and gave us their thoughts.
Here’s a look at what they had to say:
‘’Gripped the bits clean and tight… a tidy, compact set that does what is says on the pack…Good value for money and could be used to sweeten a deal on a power tool’’ Dennis at 5Kingtools
“Aimed at the right customer these will sell off the counter’’ David at Cummins & Jennings
“Diamond coated bits grip the screws better…talking about this would definitely help to secure the sale. I’d recommend them… the diamond coating warrants the price” Steven, GE Tools
“The price seems right and there’re not many alternatives out there, so I give it 4 stars out of 5” John, Lloyds & Jones
Designed to reduce cam-out and increase durability, the 15 diamond tipped screwdriver bits from Draper Tools include the most popular sizes, all colour coded for ease and supplied in a convenient carry case. And remember, these quality bits aren’t available to other retailers, they’re only for Troy THS members, designed to help give you a little extra competitive edge at this difficult time.
To find out more about these and the other exclusive products from Draper, visit b2b.drapertools.com or contact your local Draper Area Sales Manager.
Draper Tools message, we remain fully operational
A statement from Graham Wade, Managing Director of Draper Tools.
I wanted to update you on how we’re adapting to the uncertainty of COVID-19.
As a family business, we’ve always taken seriously the health of our staff and customers. In these turbulent times, this has never been more important, and we are striving to do everything we can to protect us all.
Now, as ever, the entire Draper Tools team are working tirelessly to adapt to these ever-changing situations and make sure that we keep it business as usual.
We understand the challenges faced by our customers, so please be assured that we remain fully operational.
We have lots of stock available to supply all customers. We have a warehouse team that are ready and raring to go to pick, pack and deliver our tools. And most importantly, we wanted to do something to support you during these difficult times, so in the next few days we’re reducing our drop shipping fee from £6.50 to £4.95 (we’re just in the process of making the necessary adjustments to our systems to achieve this). In these times, more and more people are working at home and so this change will hopefully enable you to attract extra business with our carriers delivering directly to your customers.
Our carriage paid order values remain unchanged.
From the Draper family and I, we want to say a huge thanks to you, for your ongoing support. We are doing everything we can to ensure that we help you, your customers and our team through these unprecedented times.
We will continue to review our measures as the situation unfolds.
Thank you and stay safe.
Europa FREE Respirator Tooling Update
At the start of lockdown, as news of furlough schemes and uncertain futures began to spread, the team at Europa, along with many others were rightly worried. So when the government announced that they would be asking UK companies to make ventilators and respirator parts, we made a decision with a dual purpose; to help in the fight against Covid 19 we offered free tooling to any company involved in this manufacturing project, which in turn gave the Europa team a morale boost and a sense of pride that we were “doing our bit”. This was an offer of a package of tools to complete the job, not just free trial tooling. The only criterion was that the manufacturer must show proof of order for the parts before we supplied anything.
We have supported many companies with free tooling during this period, mainly with tooling for aluminium. Typically, we would receive a part drawing in the morning, our Technical Solutions Managers would make a process and tooling recommendation, a copy of the end users order and quantity list would be received in the afternoon, and we delivered the free tools the next day.
None of the details of the companies that contacted us have been kept on record as this was a truly altruistic offer and not intended for gain. However, if any of them contact us now we will of course put any business through their preferred distributor.
At a time when some suppliers were refusing to top up vending machines, or were unable to deliver next day as their stock is in Europe, it was a gesture that was well received by end users and distributors alike. Let’s hope that nothing like this crops up again in the future, but if it does we would do exactly the same thing every time.
Fake CE logos – is your PPE is correctly CE certified? How do you know?
The British safety industry federation has reported an area of risk around fake CE logos; Chinese Export logos masquerading as ‘conformite europeene’.
What is CE certification?
To be sold in the European Union, a product must have a CE mark. The CE mark indicates conformity with health, safety, and environmental protection standards for products sold within the European Economic Area (EEA). CE marking applies to all products, ranging from electrical equipment to toys and from civil explosives to medical devices. If a product has the CE mark it does not mean that the product was made in the EEA, but states that the product is assessed before being placed on the market.
European standards are in place for a wide range of PPE from protective clothing against chemicals, heat and flames, to head protective helmets, eye protection, gloves and safety footwear. Many regions outside of the EU are increasingly turning towards the CE mark to show that the product is up to standard and has been tested comprehensively.
If your product is certified it means;
The product meets minimum performance specifications defined in legally recognised standards applied throughout Europe.
A product has been subjected to a series of tests on physical characteristics and finished product performance according to application or protective tape
How do we know if the product is correctly CE certified or not?
All CE certified products should feature a label with everything you need
The info shown on the label should be very specific, this is a legal requirement. Each product type, whether it be protective gloves, glasses or boots has its own specific labelling or marking requirements.
Fake CE Logos
Sometimes, alongside the CE mark can be seen a code which represents the ID number of the respective Notified body needed for conducting the product’s certification.
The CE “Chinese export” mark can be seen on some, not all, products produced in and exported from China. The mark is with a similar design, and if you don’t know how to distinguish it from the real CE mark, it can look identical to you. As a result, y
ou can think that your product is CE marked and safe to use. The “Chinese export” mark is not an official European mark and is considered as fake. Many factories in China apply that mark on their products and afterwards, put them on the market. Such products haven’t had any risk assessment, safety evaluation, or testing. They haven’t been certified against the relevant CE standards, and their placing on the EU market is seen as an illegal act. As overall, products bearing the CE “China Export” mark vary in quality from being acceptable to completely dangerous in their design. A good example of products on which you can very often see this mark is the power supplies.
New legislation came about in 2016 evolving from a loose directive, outlining that responsibility lies with all ECONOMIC OPERATORS to comply with PPE supply chain standards. The new terminology ‘ALL ECONOMIC OPERATORS’ now places responsibility for compliance throughout the entire supply chain manufacturer, wholesaler to distributor. To keep you compliant and your business away from risk, BSIF membership will provide spot checks of products and on site checks. Read more here
To read the Lakeland article click the following link – Lakeland CE Certification
Fulham Football Club announces new partnership with Teng Tools
Fulham Football Club is delighted to welcome Teng Tools as its Official Hand Tools Partner for the next three seasons.
Teng Tools, a global provider of hand tools and smart storage solutions, has partnered with Fulham FC to further enhance their brand awareness to a worldwide audience.
Teng Tools will have the opportunity to work with the Club to deliver promotional campaigns taking in everything from CSR initiatives with the Fulham FC Foundation, to creating cobranded special edition trade products.
Further through the partnership, Teng Tools will receive significant visibility through advertising on the in-game LED as well across the club’s digital and social platforms during the term of the partnership, in addition to significant global exposure from the club’s participation in the Premier League.
Daniel King Managing Director Teng Tools UK & Ireland said “Teng Tools is delighted to announce the partnership with Fulham Football Club, we see similar values within the club and what we stand for as a brand in the hand tools market here in the UK and further afield. We are fully behind Claudio Ranieri and the Fulham team to get the points they need over the coming months” Casper Stylsvig Fulham FC CRO added
“We are thrilled to be partnering with Teng Tools, a creative and innovative brand. We feel that they are the perfect match for Fulham FC sharing a number of our principles. We look forward to working with them to achieve their marketing and activation objectives during the partnership.”
With the new data protection regulation being enforced on Friday, we’ve also done our bit and have published a privacy notice to make it easier for you to find out how we use and protect your data within the Troy Group.
Get The Job Done with Bisley Workwear's New Holster Pocket Range Designed for the UK Tradesman
Bisley Workwear was built to get the job done and has been supporting tradesman with durable, functional and comfortable garments for over 60 years. Bisley understands the UK trades professional needs easy access to their tools and has designed a holster pocket range that gives you the ability to carry what you need and have it accessible when you need it. Whether you are up high or down low, the convenience of having everything on your belt cannot be underestimated.
BSA Brands (the licensee of Bisley Workwear to the UK) is launching Bisley Workwear’s brand-new range of Holster Tool Pocket Trousers and Shorts exclusive to the United Kingdom.
Following the successful launch of the workwear brand into the UK mid 2019, it was quickly established that the Flex & Move Knee Pocket Trousers were the most popular product in the launch range. But there was one thing missing that is specific to the UK Tradesman, the holster pocket! Listening to the market, Bisley Workwear’s designers got to work and created a custom-made pair of trousers and shorts with functional, stylish and durable holster tool pockets.
The holster pockets are fixed to the waistband for easy access to tools, with the holster pockets easily tucking away into the angled side pockets for added versatility. With room for all your tools the pockets are reinforced with Cordura highlights to protect the material from rips and tears that may be caused by sharp objects.
BSA Brands are giving away a free Bisley Workwear stretch webbing belt valued at £19.95 with every holster pocket purchase. (While stocks last).
The Flex & MoveTM range has been designed to withstand the toughest of jobs. The trousers feature a strong crotch gusset to prevent crotch splitting, Kevlar® knee patches for increased durability, and tough Cordura® reinforcements in all the right places. Made from cotton, these unique heavily interlocked fibers ensure durability and longevity in all working conditions
Made from cotton with generous stretch, the reduced tension assists with durability, comfort and shape maintenance. The Flex & MoveTM range is made to move with you.
Every Flex & MoveTM garment is prewashed to ensure it is comfortable from the very first wear. Breathable cotton keeps you feeling fresh and comfortable throughout the day and is less likely to irritate your skin.
The Holster Pocket range is now available at all leading stockists. Find your nearest stockist by visiting www.bisleyworkwear.co.uk
BSA Brands (UK) is a member of the BSIF’s registered safety supplier’s membership scheme.
Hitachi Koki Announces Brand Name Change to HiKOKI
Simultaneous to the rebranding efforts, the company is establishing a subsidiary as its European headquarters called Koki Holdings Europe GmbH in the suburbs of Dusseldorf, Germany to reflect the strategic importance of the European market. The subsidiary will commence operations in November 2017, and will serve to carry out the parent company’s activities in Europe, with the aim to be closer to our customers to facilitate faster decision making in managing their needs.
“We have delivered award-winning innovation in manufacturing with solid business performance for over 70 years, and now is the time for us to focus on expansion as a truly global company while remaining rooted to our Japanese tradition,” said Osami Maehara, President, Hitachi Koki. “We have fully committed to accelerate growth alongside a dynamic new partner in KKR as we pursue our goal to become a global leader in power tools and life-science instruments. We have set an aggressive sales target of US$2.7 billion in fiscal year 2020. We are confident we can take our business to the next level with the support of all our employees and partners worldwide, and the revamping of the brand name is the first step to making this possible. We look forward to continuing to build a brand that exceeds the expectations of discerning customers around the world.”
The HiKOKI brand was created to embody the three core competencies of the company, including its innovative technologies that give rise to products with superior performance, the reliability of its products and services backed by a 70-year company history, and the potential for new business growth represented through the new partnership with KKR. For ease of pronunciation, the new brand name uses a lowercase “i” in its first syllable, and includes the implicit numeral “1” to express our commitment to providing our customers with the “No. 1” products on the market, and our aim to achieve “No. 1” global status.
The new corporate name, Koki Holdings Co., Ltd., is designed to maintain continuity with our current name, while also reflecting the multiple brands it encompasses around the world, and accelerate our investment in acquisitions to expand our global business.
Look out for your NEW Troy Select 2018
This new issue has more than doubled in size from the first edition and includes even more useful information from a diverse range of Troy Suppliers
These are currently being sent out this week via Royal Mail and should be with you within the next few days.
If you would like any more information then please contact the Troy Marketing Team.
Making the most of the lead up to Christmas
In the leadup to Christmas, we thought we’d share some tips to make the most out of the workplace environment throughout this festive time of year. We have listed 10 things below that we think can help induce the festive spirit within the workplace!
Relax with your Staff
- Elf yourself – https://www.elfyourself.com/
- Secret Santa
- Bring a pet to work day
- Christmas Jumper Day
- Advent Calendars
- Christmas Quiz – https://www.whychristmas.com/fun/quiz.shtml
- Christmas Raffle
- Decorating the office – https://christmas.snydle.com/40-office-christmas-decorating-ideas.html
- Christmas Music – few of our favourites; https://www.youtube.com/watch?v=E8gmARGvPlI & https://www.youtube.com/watch?v=w9QLn7gM-hY & https://www.youtube.com/watch?v=THcbQyFtCqg
Now onto more the more serious stuff….
Although Christmas is for celebrating with family & friends, it’s also a great time of year for thieves as everyone is out of the office. Below are a few things we think you need to prevent this while away on the holidays.
Safety on Site
Security – Remember to check that your premises are secure over the holiday period. Safety lighting is good prevention.
Making sure your gates and doors are locked is paramount – padlocks and chains will be of good use.
Any stationary vehicles across the Christmas period may benefit from antifreeze to keep vehicles maintained and running for when you return to the office.
Turning electrical plugs off at the source is a great way to save on your electricity bill.
Make sure fire doors are closed and valuables aren’t on display.
Return in January
Plan to hit the ground running in January 2020;
- Have yourself and employees create to do lists
- New year’s resolutions & promises
- Consider your goals and objectives for Q1
- Cold weather preparation
Remember to keep your eyes out for a hamper in the post!
Managing your energy bills through challenging trading times
1. Take meter readings
Many meters now take half Hourly readings which communicate with suppliers meaning that your energy usage will be billed on actual usage, however there are also still many meters that will not do this, therefore it is important to take meter readings while your usage is minimal so that the suppliers do not just estimate your usage based on passed month. When businesses are closed and not consuming energy you should only be paying for the standing charge as per your contract except for those contracts that have volume tolerance clauses. If you are unsure, contact your Troy Business Development Manager.
2. Seek whether a payment break can be negotiated.
Some suppliers will be happy to offer this for their customers, which will simply mean that the period of non payment will be added at the end of the contract, do not cancel any direct debits without speaking with your energy suppliers as this will affect your credit rating.
3. Check whether there are any volume tolerances in your Ts and Cs
It’s possible that you have terms in your contract that may cause you issues later in the year, the most common is called Volume Tolerance. This tends to be for larger energy users and means that you have agreed on a level of energy to be used on-site over a set time period. Energy consumption will reduce as businesses have a break in trading, Volume Tolerance means that you could be charged for a set level of Energy whether you use this or not. If you’re not sure on your position here, we will happily review your Terms and Conditions and check how a change in your consumption may impact you.
4. Turn off all non essential Electricity and Gas consumption
As your business premises will likely be empty or running with skeleton staff it’s recommend turning off any piece of equipment including computers, machinery and any lighting which is not needed. This will help reduce your demand and subsequently lower your bills while the premises is not in use.
5. Contracts nearing their renewal date
It is important to keep an eye on any contract renewals due in the next few weeks/ months as if these are left to roll, you will be put on out of contract rates which can be very expensive. It’s important to tender, negotiate and renew these contracts as per usual, even though this will not be top of mind right now. If you are renewing your contract and switching suppliers, it’s important to adhere to your Terms and Conditions and remember to terminate your existing contract.
6. Set up an online account with your supplier
This can easily be done through your energy supplier and will allow you to submit meter readings, monitor your energy usage or make changes to your billing requirements such as changing to electronic bills.
Mascot Are Here To Help
The Coronavirus (COVID-19) has changed our society. Right now, we are all trying to comply with the advice and demands from various governments to reduce physical contact. The effect in some shops is less customers and some shops are even closed.
We all are concerned about our health and safety and uncertain how this situation affects businesses and workers. We are all under pressure and this situation will change the way we operate in the coming period. Therefore, we want to share with you different on-line tools that can help you to secure your sales, save costs and keep the high service level towards your customers in the current situation…….
For the rest of the document download below
Metabo UK are very pleased to announce three new starters with the Company.
Paul Caddick has joined as Key Account Manager for the recognised Industry business, and brings with him a wealth of experience from his time within the Stanley Black And Decker Group.
Nick Ward has joined as Area Sales Manager for the South West of England, and Wales. Nick is new to the Power Tool business, but brings with him senior experience in the brewery business.
Kyle Slark has joined as Area Sales Manager for the North and Midlands. Kyle has joined from Trend Machinery and Cutting Tools, and was previously with the TTI Group.
All three will make themselves known to the TROY members on their area in the coming weeks, and we wish them all the best in their future with Metabo.