Category: Members Only News

Q4 2020 Trader is in production and members can order their personalised copies right now! Packed with products from Metabo, Sealey, Draper, SIP, Teng Tools and Trojan – this edition will have everything your customers need for the Autumn / Winter. Featuring an array of seasonal products including;

– Heater / Generators
– Wet / Dry Vac 
– Hi-Vis
– Mats and Storage
– Lighting and Torches 

To place an order;

please complete an order form and contact Sarah Revell on 07920 783573 or email sarah.revell@troyuk.co.uk

Download your order form here 

From sharing screens to muting your microphone, document collaboration to one-to-one chat we’ve put together a helpful and handy guide to support you in joining and engaging in Microsoft Teams Meetings! 

Troy colleagues and our Business Development Team are adapting to keep members’ up to date with essential news and discussions whilst ensuring safety and convenience. 

More and more network engagement and support can be met through virtual meetings, using applications such as Microsoft Team which allows us to work flexibly, safely and confidently. Please feel free to request meetings with any Troy colleagues using Microsoft Teams! 

Microsoft Teams is a chat-based collaboration tool providing the ability to work together and share information via a common space and we have already enjoyed many Teams Meetings with members, suppliers and colleagues throughout this year. 

Click here to view the guide  

Please also find a website user guide here to ensure you are getting the most out of the website 

1. Clients, Customers, Growth
Sustainability is becoming more of a demand from customers. They are seeking to spend with businesses who reflect their green values. Making small steps to reduce waste or fossil fuel use in your business will attract customers, make a positive impact on the environment as well as your bottom line. It could even help you grow through winning Tenders. Tender criteria is growing to include green accreditation such as ISO14001 and if your business can comply with green standards and credentials you may be able to win new routes to market.

2. Attract and retain top talent
CSR is becoming a powerful mechanism in the way it influences customers and employees alike. Ensure your recruitment strategy and the recruiters you use showcase the green side of your business and CSR Policy.
A Corporate Social Responsibility Plan or Policy for your business could include cycle to work schemes, recycling, litter picking, beach cleaning, reducing carbon footprint, reducing plastic usage, volunteering days, supporting the development of your employees, charitable giving. Prospective employees will find a conscientious employer more attractive.  

3. Reduce waste, increase efficiencies save money
Energy conservation and use of alternative energy sources are among the most significant changes sustainability can bring to a modern business.
Not only does it protect the planet but Energy saving policies implemented in the work-place engage the staff and save bottom line costs. Encourage employee adoption by monitoring your energy data from smart meters to prove their efforts are working!  
No area of your business is too small – reduce waste and plastics that end up in the ocean by joining the reusable revolution, shop more locally and reduce the supply chain travel, have your photocopier on a password release so people have to think about what they print.
When it comes to reducing waste and increasing efficiencies, no area is too small and every decision you make as a business owner makes a step towards cost savings.  

Having discussions around sustainability, leads your business and its people to approach its operations and consumptions holistically. Whole system thinking will open your conversations to new efficiencies that can be made rather than looking at things in silo.

If you are not taking it seriously already, then market demands may soon force your hand. The benefits and communities you can enjoy are only growing.

To find out more about sustainable solutions for your business be it green energy contracts or solar power, view Troy Business Services, where you’ll find a number of recommended partners that can support you.

18^th – 25^th November 2022

Black Friday Week

We receive heavy volumes of orders across the full Black Friday week and the days following.  The office team will still place and accept all orders sent in your usual way and to professionalorders@regatta.com throughout the Black Friday period.  However, we do expect there to be some disruption to our 1–3-day delivery service across this period.  For minimum disruption to your business during this period and to avoid delayed lead times.  Please review your Regatta Professional stocks for the remainder of November and place any orders in your usual way by Monday 14^th November.

Best regards,

Sarah Francis

Account Manager – Merchants and Agricultural 

Troy Supplier Regatta have relaunched their Professional Range with revised improved pricing and even better service, exclusively to Troy Members. 

Read the following communication from the Regatta Team below  …

We are absolutely delighted to relaunch the Regatta Professional range to you for Autumn Winter 2020.
Part of the multi-million pound Regatta Group and the UK’s largest outdoors brand, we bring our expertise to the workwear market to provide functional, high quality and performance clothing for companies and organisations worldwide.
This year we are offering improved pricing exclusive to Troy members. Sales support is also available to you with a new dedicated point of contact in Chris Bunting. Chris can be reached on 07747 274496 or CBunting@regatta.com, and can help you with product advice, pricing queries, point of sale and unitary requirements.
Our range of products can be found in the below link. These include our hardwearing and technical Tactical Threads products, with triple-stitching reinforcement, durable Cordura fabrics, and waterproof and windproof technologies.
http://www.regattaprofessional.com/

Contact Chris to learn more about how Regatta Professional can add to your business.

Best Regards
The Regatta Professional Team

We were delighted to see everyone that came along to the recent Roadshow’s in Edinburgh, London, Manchester, Bristol & Birmingham last month! It was a fantastic opportunity for us to speak with Members & Suppliers face-to-face about the invaluable initiatives on offer over the coming months and into 2023 – so thank you.

Click here to view just a few of the highlights …

After receiving great feedback, we’ll be doing this once again next year so if you weren’t able to come this time, there will be another opportunity!  More details to be released nearer the time …

We are delighted to announce that the date & venue of TMB 2023, also known as “the event of the year”, have been confirmed as Thursday 23^rd March 2023 at The Wing, Silverstone.  There’s so much to look forward to including …

• A world-class venue
• Superb, diverse supply chain
• Fantastic trade show offers
• Incredible product innovations
• & much more …

Exclusive booking information will be sent to Troy Members & Suppliers later in the year …

Click here for a reminder of this year’s incredible show!!

#StrongerTogether #SupportIndependents

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The date you have all be waiting for has been confirmed – Troy Means Business 2024 will be taking place on 21 March 2024!

Our trade show is one of the most highly regarded of its kind in the industry. TMB is the perfect platform for Suppliers and Members to meet, network and build long lasting relationships. Of course, it’s much more than just a trade show, with opportunities to learn more about the Troy network and the potential for growth and development the group can support.

Add the date to your diary, as this show will be one you don’t want to miss

Exclusive booking information will be sent to Troy Members & Suppliers.
Visit the myTroy Portal or dedicated TMB site for full event details

We have been working hard with Suppliers behind the scenes to bring you an event in the face of COVID-19!

The brand new, TMB Digital is coming exclusively to Troy Members… 

No need to travel, enjoy easy access from the comfort of your desk and take part in a jam packed day with content that is guaranteed to make your life easier and save your business money!

• Amazing Supplier Offers
• Big Discounts
• Product Auctions
• World Famous Speaker
• Show-Worthy Deals
• Huge Prizes
• Exciting Product Demos
• Q&As
• Intelligent Purchasing Solutions 

During the day there will be features you cannot afford to miss out on including product auctions to prove Troy members are truly stronger together, the opportunity to win an all inclusive trip to Las Vegas, as well as the launch of Troy’s new Ecommerce and product data solutions. 

The event will be hosted within the members area of the site, so it’s essential you check you have log in details to www.troyuk.co.uk on hand, and if not get in touch with your Troy BDM to get set up/recover your password.

Starting around 9.30am and complete by 5pm, Brad Sugars will be closing the event with a rousing presentation on pivoting, business survival and success!

We hope to release a running order in the next week or so. 

Block out Thursday 22^nd October 2020 to virtually attend!

TMB Digital will be streamed to you via the members area of the Troy Website on Thursday 22nd October, there is no need to travel, enjoy easy access from the comfort of your desk and take part in a jam packed day with content that is guaranteed to make your life easier and save your business money! 

To access the stream, it is essential you check you have log in details to www.troyuk.co.uk members area on hand. If you are without log in details get in touch with your Troy BDM to be set up as a site user / recover your password in good time before the event date. 

Running Order on the Day

Morning from 9.30am
Welcome 
Troy Ecommerce platform launch with Q&As
Product demonstrations from suppliers
Live auctions
EZ-base with Q&As 
Trade 2 Trade 

Afternoon 12 noon onward
Troy Intelligent Purchasing 
Troy Ecommerce platform and Q&As
Live auctions
Innovation Awards
Brad Sugars presentation with Q&As
Competition for trip to Las Vegas
Closing notes from Paul Kilbride, CEO of Troy 

Ends 5pm 

Why is TMB Digital different?

Troy UK will be hosting and MC’ing the day providing plenty of air time for interactivity, feedback and FUN!

Enjoy unique to Troy content, participate in live chat, pose questions to experts, and feedback throughout the day.

Experience Troy’s Product Auctions where Troy’s Presenter will report on volume deals, grown through live bidding, to reach agreed volumes/price points and ultimately bring down the price per unit.

If you have any questions or issues, contact your Troy Business Development Manager via the contact details below

Dear Customer,

I am writing to inform you that, regrettably, due to the impact of the Coronavirus outbreak we have had no choice but to temporarily close our UK distribution centres until further notice. The closures will take effect from close of business today, March 24th, 2020……..

Download the rest of the communication using the link below.

As part of our #SupportIndependents end user campaign, where we promote all the fantastic reasons to shop with our independent and local members, Troy will be running social media giveaways.

To be in with a chance of winning, our social followers will be asked to simply share the post, and comment their location and their nearest Troy Member store.

We hope this will raise awareness, showcase supply chain and brands and be a great addition to Troy social activity. All Troy Members are encouraged to share the giveaway on their social channels too!

The winner will be announced on Thursday 21^st April.  

Next month Ox Tools have kindly provided a £200 toolbox to give away to one lucky end user. #SupportIndependents!

www.trojanonline.co.uk

• Instantly view our up-to-date products and brands all in one place
• Regular monthly promotions
• Access exclusive Smart Purchasing offers, identified with a yellow Smart Purchasing badge (These are created using supplier volumes insight and market research)
• Browse & order 24/7
• Full information on delivery & returns

Request online quotations and create favourite products

• All purchases get added to your account

With all the usual benefits of buying through Trojan Tools

• Purchase small quantities, across multiple lines
• Free delivery on all orders over £50 nett
• Next working day delivery (for orders received by 3:30pm)
• 60-day payment terms as standard

Email support@trojanonline.co.uk today, to set-up your account!

Join us on Thursday 17th February ’22, 10.30-11.30am online, to discover all the incredible treats we have in store for you at this year’s TMB.

Click here to register!

The digital show will feature:

• Our diverse & fast-growing supply chain
• An overview of show offers & over-riding discounts
• Insights, business services & advice from our experts
• TMB 2022 Innovation Award
• Gala dinner & entertainment

AND! You will get the chance to win a fantastic prize to drive a Ferrari F430 Coupe AND Aston Martin Vantage around the Silverstone International Circuit on Thursday 17^th March 2022 (courtesy of TMB Sponsor, Draper Tools)*

Or Win a £100 Treat Yourself Gift Card to spend in UK Retailers & Restaurants**

*Please note: the date is not transferable so winner must attend TMB, be 21 years old or over & have held a full valid driving licence for at least 3 years.  

**including Pizza Express, Prezzo, Tesco, Waitrose, ASOS, H&M, and many more

LIGHTS, CAMERA, ACTION!

“Loved the auctions, thought this was a great concept….”
Troy Member, Chris Nuttall 

“All very impressive – more please – well done Troy Team”
Troy Member, Mike Graham 

An overview of TMB Digital
Morning / AM
To start the show, Richard Pymm, Group Sales Director, gave a fresh COVID friendly welcome and introduction to the brand new online event, describing how we at Troy are embracing the “new normal”…for the time being at least. 
He gave a brief overview of the show’s exciting content and format, highlighting the key messages and segments for members to look out for and gave details of how they can get in touch during the day, via the online chat. Veteran BBC presenter, David Fitzgerald, was introduced as co-cost to assist with interviewing the various, guest and in-house, business experts and presenting a variety of segments throughout the show.

• Show warms up with Supplier Advertisements and Richard Pymm gives friendly welcome and introduction to the brand new online event. 

• TMB Digital supplier special offers were made available via the Member section of Troy Website, for members to peruse in lead up to the show, during the event and after. Some are still live and available – miss it miss out. 
• Troy Commerce presentation took place with Q&A session.
  Delivered by Business Expert Ben Spalding, Group Operations Director at Troy
  Ben gave an informative look at how the bespoke ecommerce solution, members can catch up on the presentation here….

• Live Auction took place 
  Delivered by Richard Pymm, Group Sales Director at Troy
  Rather than products being sold to the highest bidder, this fantastic live auction had a tooling twist.  Showcasing a range of products from various Troy Suppliers, members were offered tiered quantity discounts, to be based on total collaborative orders made by the end of the show #strongertogether
  During the Auctions we sold;
  – 500 Metabo BS12 Basic Drill Drives
  – 300 Draper Socket Sets
  – 50 Beta Vacs
  – 200 Draper Lights
  Auction sales updates were announced throughout the day *All reaching the maximum quantity at the lowest price so really successful segment!*
• EZ-base Product Data Solution presentation with Q&A session
  Delivered by Business Expert Gareth Thomas, Managing Director at EZ-base.
  Gareth introduced the brand new sophisticated, secure product data solution from the new joint venture between Troy UK and EZ-base.  He explained how this processes suppliers’ product data for use throughout the business, and how it becomes a key part of any e-commerce operation. He described how access to this product data can assist members to trade online effectively, with ease, saving valuable time and money, and is an important step for the further development of digital channels and digital information in your industrial and engineering supplies business.  EZ-base will engage the suppliers to join the platform and provide this industry a set of rich product information and content, ready for businesses to trade confidently online, for example, via the new Troy Commerce platform, or to improve existing catalogues or to simply update back office data improving business efficiency.

• Product Demonstrations, delivered by Troy’s Top Suppliers
  A variety of fantastic product demonstrations were given to showcase the many new and innovative items available to members including many well known and well loved brands…

• Trade 2 Trade presentation
  Delivered by Richard Pymm, Group Sales Director and Troy Host
  Richard officially kicked off the launch of the brand new online member-to-member trading site – Trade 2 Trade.  This included an operational demonstration of the website to demonstrate the various functions and ease of use.  This platform allows members to buy, request and shift surplus stock, exclusively and anonymously, in an e-Bay style format.  Competitive pricing is encouraged for successful sales, with distribution managed via the Trojan Warehouse at the Barnstaple site.
  For more information click on Trade 2 Trade on the members’ area of the website or contact your designated Business Development Manager

Afternoon / PM

• Interview with Ben Rhodes at CBI

• Troy Smart Purchasing presentation
  Delivered by Business Expert Ben Spalding, Group Operations Director at Troy
  More information of Troy Intelligent Purchasing will be released in the coming months…

•  Product Demonstration
  Delivered by Troy’s Top Suppliers
  A variety of fantastic product demonstrations were given to showcase the many new and innovative items available to members including many well known and well loved brands…

•  TMB Innovation Awards 2020
  Delivered by Richard Pymm, Group Sales Director at Troy & Host
  Troy is keen to drive technological advancement, research and design, and year-on-year is adding more value and recognition to this already beneficial accolade.  As well as receiving the award and being recognised within the group, suppliers of the winning product gain an enhanced promotional campaign.  This includes a Troy designed advertorial within Troy News, a prominent banner feature on the Troy website and a full press release for upload on Troy’s social media channels and to be sent to various tooling industry related media outlets.
  As this is a TMB award, it is open exclusively to Troy Suppliers. In order to enter, their product must have been released no earlier than the last quarter of the previous year and have unique selling features. A vast array of products has been entered over the years, including power tools, abrasives, PPE and more.  Each supplier gave a short presentation which was decided by a diverse panel of judges, with expertise in the tooling sector.

1. Beeswift – Air for Life (WINNER)
2. Bosch – X-Lock Grinder & Accessories (HIGHLY COMMENDED)
3. Dormer Pramet – Bolt Removal Kit
4. Draper – Trolley Jack
5. GPC – Clever Trolley
6. Ledco – IF2R Mini Floodlight
7. Metabo – Cordless Vacuum Cleaner
8. Polyco Healthline – Polyflex Eco Glove
9. Rockfall – RF110 Airtech Safety Trainer
10. Rowland Tools – Bessey Guide Rail/One Handed Clamp
11. SIP – Sani-Air Compressor

The coveted prize of Overall Winner went to Beeswift’s Air For Life.  For full details see the Troy Website…

• Brad Sugars Presentation & Q&A Session *Live From Las Vegas*
  Brad gave an enlightening and encouraging 40-minute presentation on how members need to look objectively at their business to maximise profit and develop their business.  Whether looking for change or not, Brad’s know-how is powerful.  His insight highlights further profit growth opportunities, efficient management techniques and more…

   

  For more information on Brad Sugars and his best selling book “Pulling Profits Out Of A Hat” visit the Troy website.

• Competition Results 
  Love to Shop vouchers 
  

  Members were given the chance to win £25 of Love2Shop vouchers by answering numerous questions related to segments throughout the TMB Digital. 

  The lucky winners:

  • Bell Tools – Adam Bell
  • C G Fixings Ltd – Chris Guy
  • ECA Supplies Ltd – Dave Chambers
  • MacGregor Industrial Supplies Ltd – Lesley Fraser
  • UK Tools Ltd – Ann C

  
  

• 5 Day Trip to Las Vegas winner;
  Richard Tarbatt, of William Twigg (Matlock)Ltd 
  We caught up with Richard from William Twigg for his reaction…

  …“It was a complete shock when I found out I’d won the trip to Vegas.  I’ve been fortunate to travel abroad a lot but I’ve never been before and always wanted to go.  Its an amazing prize and I’m overwhelmed to have won it.  I’m very grateful to Troy for such a generous prize and cant wait to have “Beers with Brad” on the Strip – as soon as restrictions allow!”

  Watch the announcement of the winners for the competition, Innovation Awards and Las Vegas trip in the video below… 
  

• Closing Of The Show 
  Delivered by Paul Kilbride, CEO at Troy and Richard Pymm, Group Sales Director & Host
  Special thanks were given to members, suppliers, sponsors, business experts, presenters, Team Troy & New Image for their support and making the show a success.

EARLY INDICATIONS REVEAL THAT TMB DIGITAL 2020 IS A RESOUNDING SUCCESS…

The first ever TMB Digital show was a great success with viewing figures totalling over 300 throughout the day.  TMB Digital is a sister event to the live TMB Show at Silverstone, to enhance the overall TMB experience and offer members even more opportunities to do business.

Member feedback surveys have been sent out to ensure future productions of TMB Digital are the best they can be.  If you haven’t already, please take the time to complete this short feedback form as member input is vital.

At Troy, we are keen to start fresh and exciting conversations and to gain insight from experts throughout the industry, so that the whole Group can stay up-to-speed with the rapidly evolving technological advances, innovations and ethics. 

As you will be aware, expanding knowledge & awareness is vital for the future of independent distributors, so we have been on the look-out for high achieving, forward-thinking, young professionals within the Engineering, Construction and Industrial tooling sectors, from a variety of reputable businesses, to begin this important discussion.

As part of a carefully selected panel, these confident and inspiring individuals will take part in our up-and-coming member events.  These insights are sure to get you thinking about your purchasing motivations and decision making for the future of your business – so keep a look out for details of future events and make sure you join us AND take part!

We have been busy reading through some impressive CVs from applicants to this new initiative, so look forward to unveiling our ‘Young Professionals Panel’ to you very soon…

We are strongly invested in best practice and excellence and as a proud member of the BSIF our PPE specialists,  Wendy Perkins & Sean Fyfe, met with Roy Wilders of British Safety Industry Federation (BSIF) last Thursday to conduct our very 1st #registeredsafetysupplierscheme audit.

Wendy Perkins comments, “A big thank you to Roy Wilders (BSIF) for guidance through our first audit. At Troy we continue to encourage our members to join BSIF and to maximise the support and opportunities membership brings.”

“[Troy has] some great processes and procedures in place and we also enjoyed a great discussion in relation to the support and guidance that they offer to their membership in relation to selection of #PPE and how as members of the #BSIF we are here to reinforce that support.” Roy Wilders, Manager – Registered Safety Supplier Scheme, BSIF

If you would like to find out more about BSIF membership, please email Wendy Perkins on wendy.perkins@troyuk.co.uk today!

#safety #compliance #checkselectprotect

A huge ‘Thank You’ to everyone that donated towards the the humanitarian crisis in Ukraine at the TMB Gala Dinner.  All funds raised will go direct to the British Red Cross appeal to support those affected. 

A few weeks ago emails were sent to those who pledged on the night, as a reminder to complete the donations via our GoFundMe page.  If you haven’t yet done so, please fulfil your pledge by clicking this link https://www.justgiving.com/fundraising/tmb2022 so we can have one final push before announcing the final figure.

Thank you everyone so much for your generosity  #strongertogether

We write to advise you that our financial year-end is fast approaching and we anticipate being closed for our annual stock take from 2nd – 6^th August 2021.

We appreciate potential supply disruption is unhelpful and believe that this ‘advance notice’ will enable us both to mitigate extended delivery times and consequent frustration.

We have done our best to ensure we have sufficient stocks to meet this period and we strongly recommend that you place ‘July’ orders plus any additional orders to cover your anticipated needs in the first week of August by Friday 23^rd  July 2021 wherever possible.

With regret, we will be unable to accept any returns between 23^rd July and 9^th August.

Thank you in anticipation of your co-operation and please don’t hesitate to contact the Customer Services team if you wish to discuss this matter.

Troy Members are invited to use Trojan Tools’ brand new B2B website – Trojan Online. 

• Instantly view up-to-date products and brands all in one place.
• Regular monthly promotions.
• Browse & order 24/7.
• Full information on delivery & returns.

Access exclusive Smart Purchasing offers.
Identified with a yellow Smart Purchasing badge (These offers are sourced and negotiated on your behalf using supplier volumes insight and market research).

Request online quotations and create favourite products

• All purchases get added to your account.

With all the usual benefits of buying through Trojan Tools

• Purchase small quantities, across multiple lines.
• Free delivery on all orders over £50 nett.
• Next working day delivery. (for orders received by 3:30pm).
• 60-day payment terms as standard.

Email support@trojanonline.co.uk today, to get your account set-up, so you can start buying 24/7, with speed & ease!