Category: Trends and technology

Troy Kicks Off Online PPE Training Programme...With Uvex

We are delighted to have successfully launched our expert run PPE training programme, with a Sight & Hearing webinar with Uvex, On Thursday 11th February ’21.

PPE is now part of global language, however we understand how important it is for independent businesses to equip sales teams with the right skills to confidently, and appropriately, sell the huge variety of PPE ranges available to customers both in-store & online. 

Category Focussed Training

We have teamed up with our top-quality PPE suppliers, to bring our members a series of up-to-the-minute industry training webinars throughout the year, each focussed on a particular area of PPE.   Here they will find out about the varying standards needed for specific jobs & working environments, within each area of PPE like Eye, Ear, Hand, Face protection and more, featuring demonstrations & sample products (for signed up PPE Heroes only – full details on PPE Sales Support & Training area of the website),

Members can then compliment their stocked ranges with the required industry knowledge for sales teams, to instil confidence in customers, increase sales and build a great reputation…

…and these courses are absolutely FREE TO TROY MEMBERS!

Thank you to Uvex for an incredible first session, your expertise and insight has been invaluable, with glowing feedback coming through all the time…

Posted in Corporate news, Market news, Supplier news, Trends and technology, Troy insights
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Troy Kicks Off Rugby Union Season Sponsorship With Chiefs - at Sandy Park 'Meet & Greet'

Paul Kilbride, Troy CEO, his wife Lexi and son, Alex, met with Exeter chiefs’ players, coaching team and staff at a socially distanced, sponsor event held at Sandy Park on Wednesday 14th October.

And there’s more exciting news!  A selection of lucky Troy employees, from across the various sites, will have scored with a conversion via a company raffle for tickets to watch Saturday’s big final!  

They will get to visit Sandy Park and experience full hospitality with a delicious Sausage & Mash meal and drinks, while watching the Chiefs’ play in the Heineken Champions Cup Final against Racing 92 on Saturday 17th October.  As the match is being played at Ashton Gate, it will be streamed live to the Sandy Park corporate lounge where Team Troy will enjoy great service and exquisite food, while they cheer on the Chiefs to become the European champions – fingers crossed!

Kick-off on Saturday is at 16.45pm and will be streamed live via BT Sport, so be sure to tune in if you can and cheer on the chiefs – AND TROY – from the comfort and safety of your homes.

Come on Chiefs you can do it! Chiefs, Chiefs, Chiefs!

Posted in Corporate news, Market news, Trends and technology, Troy insights
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Troy partners with EZ-base to deliver a complete product data solution to the UK market

Troy (UK) is pleased to announce their collaboration with market-leading Netherlands & Belgium based data management firm, EZ-base. This exciting new joint venture will bring significant benefits to the UK, with Troy members and suppliers positioned at the front of the queue for this much needed, affordable, online product data system.

About Troy (UK)
Troy UK, prides itself on providing business services and solutions for its member distributors operating within the industrial supplies and tooling market. Having originated as a buying group, Troy UK has grown to become the largest in its marketplace, having more than £1.1b collective group trading power with more than 400 suppliers and 350 members.

About EZ-base
Over their 15 years’ worth of experience, EZ-base has successfully built a digital ‘data-bridge’ between many suppliers and distributors from a range of countries and industries.  Their up-to-the-minute technology acquires, refines and standardises product data to ensure accuracy, consistency and brand integrity, with seamless updates continuing as and when released.

New EZ-base (UK)
The new sophisticated, secure, information warehouse – EZ-base is now ready to store and process suppliers’ product data within the UK market.  Access to this data, will assist members to trade on-line efficiently, with ease, saving valuable time and money.  Required information will be extractable in a universal format, ready for uploading to ANY established or new online store.  And the benefits won’t stop there, as the EZ-base technology will be able to assist in creating databases, online and printed promotional material and more

Suppliers Jump on Board
A number of astute suppliers are keen to work with EZ-base, immediately seeing the value of being able to control the quality and reliability of their data being used by countless retailers in the public domain.  Those already involved have been incredibly receptive – and it is clear that this solution is quickly being recognised as a must-have for any respected businesses. 

Future Partnership
The collective expertise and industry knowledge that the Troy (UK) and EZ-base partnership offers will ensure customers receive the best service in the business.

“There’s no doubt that online trading is a priority for the Troy group, especially with the recent pandemic having a negative impact on sales in physical stores.  EZ-base will assist ecommerce by acting as a fundamental conduit between distributors and suppliers, with great benefits to be had on both sides.  Everyone involved has been working incredibly hard and we’re excited to see this key ‘game-changer’ project come to fruition, ready for the next chapter in digital trading”
Gareth Thomas, EZ-base Managing Director (UK)

“I think we both realise that this is an important step for the further development of digital channels and digital information supply in hardware and tools industry in Great Britain.  I look forward to a constructive and successful relationship in the coming years.”
Ron van den Bosch, CEO of EZ-base

In the coming weeks, the EZ-base team will be contacting Troy members and suppliers to discuss the fantastic benefits on offer.  However, to find out more in the meantime, please email

For further information please visit the dedicated EZ-base website

For more details about Troy (UK) please visit

Posted in Corporate news, Market news, Supplier news, Trends and technology, Troy insights, Uncategorised
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Troy Supplier Big Wipes Go Antiviral

Big Wipes are now certified as Antiviral (EN14476) including effective at killing the enveloped virus (SARS-CoV-2) that causes Covid-19. This transforms the Big Wipes range and offer, in that they are now the only industrial-strength wipe manufacturer that covers all three critical bases;

1.) Performance – 4 high powered cleaning solvents that can quickly and effectively remove even the most stubborn construction muck and grime faster than any other wipes on the market

2.) Safety – 4 skin conditioners to protect and nourish hands, plus dermatological tested, specifically designed to be safe for prolonged use on human hands. 

3.) Protection – Antiviral and antibacterial certification as recognised by British and European biocidal standards (EN14476 & EN1276) 

Big Wipes antiviral report 

All Big Wipe products are retrospectively upgraded to this anti viral status. Which means all Big Wipes in member branches are immediately antiviral. Big Wipes Dump Stack Displays are available to clearly communicate the antiviral message until the product starts coming through from the factory with the new antiviral labels.

Big Wipes Antiviral Dump Stack Display Option 

Read more from Big Wipes below…

Posted in Supplier news, Trends and technology
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Troy UK assists its members through partnership with Ashfords LLP

Troy UK have partnered with Ashfords LLP, a leading law firm, to provide Troy members with a dedicated COVID-19 helpline.

With the UK Government announcing an unprecedented range of support measures for businesses and employers, the helpline will provide initial help and signposting in relation to business and legal issues arising from the COVID-19 crisis, at no cost to the member.

We are currently in extraordinary times which raises a significant amount of questions for business owners. The new partnership between Troy and Ashfords aims to combat this uncertainty with advice and information on employment law, commercial tenant advice, loan application and finance facilities, commercial insurance, business continuity and tax deferral schemes.

Government initiatives, arrangements and provisions are changing and emerging on a daily basis so keeping up to date in these challenging trading conditions is essential to Troy Members. The new Troy/Ashfords partnership will provide a regular bulletin to members to give as much information as possible about the current COVID-19 pandemic and the issues it creates for businesses in the UK. The bulletin will contain a summary of Government measures, frequently asked questions, best practice tips, evolving business issues as well as application and paperwork support.

Members can enjoy free initial legal advice, which is complimentary support provided by Troy in these challenging trading times.

More details are available to Members only within the members area of the Troy THS website

Posted in Corporate news, Market news, Trends and technology
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Troy UK sponsor Exeter Chiefs - watch kit launch video here

Paul Kilbride, CEO of the Troy Group, has signed to sponsor local rugby union club and premiership title winners, Exeter Chiefs, this season. 
Paul is a long term supporter of the team and this sponsorship deal on behalf of Troy celebrates a major milestone, his 10 year ownership anniversary as CEO of Troy, coinciding with the Chiefs’ 10 years competing in the Aviva premiership.  

Both organisations have enjoyed great success over the last ten years, equally starting from relatively humble beginnings and sharing ambitions for future achievement.

Troy provides business services and solutions for its membership, which is made up of independent SME industrial supplies and tooling distributors, to enable them to compete with the major national tooling chains.

Since Paul’s succession 10 years ago Troy UK has grown to become the largest in its marketplace, having more than £1.1b collective group trading power with more than 400 suppliers and 350 members.

Sports ethics and competitive drive play a large part in Troy’s culture.  Its accomplishments are the result of team work, identifying individuals’ core skills and maximising that to the collective advantage of the team in order to succeed – as well as professionalism, focus and commitment.

Paul has sponsored a number of sporting events and clubs, including the Tug of War at the Drumnadrochit Highland Games, a charitable donation for competing in the Marathon des Sables in the Sahara, Peter Dumbreck Professional British Racing Driver as well as supporting a local under 16’s football team Central AC, and now Exeter Chiefs. Not only this but Troy hosts its annual TMB show at the home of British Formula 1, Silverstone, reflecting their aim for the elite standard.

[playlist type="video" ids="33233"]


Nurturing Young Local Talent

Both organisations value their local talent and seek to develop and retain their top performers.  Star players like Henry Slade, Luke Cowan-Dickie, Jack Nowell & Sam Hill have developed to the highest level at the Chiefs, progressing from academy level to international standard and remain loyal to the club.

Paul’s sons, Alex & Oz, who are both Chief’s academy alumni, have successfully completed Troy’s trainee management scheme.   They and other Troy employees are set to rise through the ranks and become the stars of the future.  Troy prides itself on being a family business, supporting other family businesses.  This sentiment extends across its staff team creating a friendly and tight-knit environment, making it one of the top companies to work for in the country.

“My family and I are huge rugby fans so I’m delighted to be able to sponsor the Chiefs which we’ve supported and held season tickets with for many years.  Troy and the Exeter Chiefs share many of the same values – competitive, passionate, team focused and continued investment in home-grown talent.  I see my sponsorship as a fantastic boost for Troy.  Being affiliated with such a successful local sports club that is recognised nationally, and representing everything that Troy stands for, offers great brand awareness.  The Exeter Chiefs have proven that from humble beginnings it is possible to compete and win at the top level by developing local talent and creating the right culture”Paul Kilbride, Troy Group CEO

Exeter Chiefs Home Kit 2020/21

Posted in Corporate news, Market news, Supplier news, Trends and technology, Troy insights, Uncategorised
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Troy's CEO In The Running For Prestigious Award...

We are proud to announce that our very own Paul Kilbride, CEO, has been nominated for Regional Entrepreneur Of The Year 2021.

The programme, created by EY, looks to celebrate inspiring entrepreneurs from across the country. The 126 regional finalists come from a wide range of different sectors, including technology, consumer and health sciences – all of whom have continued to contribute to the economy, even in the face of hardships such as COVID-19.

Unstoppable, innovative, resilient – three things that this year’s EY Entrepreneur Of The Year™ 2021 UK regional finalists have in common. Take a look at the inspiring leaders that have made the shortlist:

Posted in Corporate news, Supplier news, Trends and technology
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Troy's Environmental Accreditation... Because Business Shouldn't Cost The Earth

We are delighted to announce that we have successfully achieved the ISO 14001 2015 Environmental Accreditation, which includes Troy UK Exeter Ltd and the Barnstaple & Rotherham sites.  As a result, this commits us to all environmental legal requirements & compliance obligations.

As a Group, we always strive for excellence and this certification demonstrates our pledge to improving the quality of our products and services, with the environment in mind.  This will undoubtedly benefit our Members, their customers, and our Suppliers too, which is always our main objective.

The Environmental certification is a further addition to the existing ISO 9001 2015 Quality standard portfolio. This underpins the Troy Group’s determination to be known throughout the Industrial & Engineering marketplace for quality, accountability, service, and for having ethical & honourable values.” John Evans, Troy Group Quality Manager.

Posted in Corporate news, Supplier news, Trends and technology, Troy insights
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Understanding your business energy contract

Energy purchasing can be a complicated task to fulfill, particularly when it comes to electricity. When considering your next business contract, it is important to understand the charging structure within the offer and what you are paying for. For many small businesses, not having the time or knowledge to review and implement the best energy contracts for their businesses can often lead to overpaying further down the line.

Breaking Down Bills
Interestingly, and often not well known, wholesales energy costs make up only approximately 40% of your total energy bills, the other part is made up from a mixture of additional 3rd party charges including government levies, which often focus on support for green energy incentives like Feed In Tariffs and the climate change levy. Further charges include payments for maintaining infrastructure, transmitting and distributing energy from power stations and across the national grid. Surprisingly the continuous upward trend in energy costs is due to the non-commodity elements of your energy bill, rather than the wholesale cost of energy. The chart below gives an example of this:

*Contracts for Difference
**Climate Control Levy

Finding the Best Deal
The price you pay for your energy depends on many factors, including the type of procurement contract you opt for, the length of that contract and your overall consumption. All of these will vary by supplier, meaning finding the best price can be quite confusing. Essentially there are 3 types of electricity contracts: Pass Through, Fixed and Fully Fixed.

Pass-Through contracts differ from fully fixed contracts in that only the wholesale part of your price is fixed for the length of the contract. All other non-commodity costs including transmission, distribution, government taxes and levies are passed through to the consumer via their supplier at cost and can change as these are a variable charge. In fully fixed contracts these charges are higher as they have a risk weighting applied to allow for price increases.

The benefit of this approach depends on small increase in the pass-through charges throughout your contract. If these charges don’t increase significantly during the contract period, you will benefit from lower overall costs, however the risk is that they will.

Fixed or Partial Pass Through,
This type of contract fixes the wholesale cost of the energy for the contractual period, and the 3rd party charges mentioned above will be set at this point. The suppliers are then responsible for any increases in 3rd party charges up to a certain point. If charges exceed a certain amount, which should be outlined in the terms and conditions they can then pass through these charges to the end user.
This type of contract Is less risky than a full pass-through contract and is aimed at businesses who would like slightly more security in their contracts but do still have a higher risk threshold.

Fully Fixed,
These types of contracts are aimed at businesses with little appetite for risk and those that want absolute budget certainty. The price of the unit rate, including all non-commodity charges is fully fixed for the duration of the contract. A a result the unit rates and standing charges tend to be higher, as the supplier must build risk of future increases to 3rd party charge into their offer. It must still be noted that these contracts can till be exposed to new taxes as well as increases to the climate change levy (CCL) and VAT.

Your choice

While for most SMEs outright cost will be the primary driver, in some cases different factors may come into consideration, depending on the nature of your business and your wider targets.

Working with an energy consultant can help your business find the most suitable contracts for your businesses needs based on your attitude to risk.

Get a fresh pair of expert eyes cast over your bills and see if efficiencies or errors can be identified.

Troy UK has vetted and approved consultants you can use to be sure of a great service.

Posted in Corporate news, Market news, Supplier news, Trends and technology
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United By Inspiration, United By Dickies

Troy supplier Dickies UK have launched their first ever Dickies global marketing campaign: “United By Inspiration, United By Dickies”.

The campaign juxtaposes ten makers from the Dickies global community, including two European makers; Johannes Rathmann, a carpenter from Germany and Rob Maxfield, a stone mason from the UK.  

This campaign will be spread on their website, social medias, via trade press, via digital and Youtube.  

You can get a sneak peak at the visuals and videos developed for the campaign here!

Click here for links to Dickies socials

Click here for the full story from Dickies

Posted in Corporate news, Market news, Supplier news, Trends and technology
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Using the UKCA mark from January 1st 2021

The UK Government through the Department of Business Energy and Industrial Strategy (BEIS) in conjunction with the Office for Product Safety and Standards (OPSS) has now published guidance on the use of the UKCA mark. 

The guidance published by the Dept. relates 17 items of “EU” originated legislation which are now adopted into “UK” legislation.

These Regulations and Directives cover a large range of manufactured goods which will move from the CE regime to the UKCA regime, PPE is one of the 17.

Because of the wide range of goods, the guidance published is “high level” and general in nature and does not at this stage answer all the detailed questions necessary to effect a successful migration. The PPE regulations are arguably more complex than many of the regulations included in the guidance. The Team at BSIF have endeavored to explain the changes in this link… 


Posted in Corporate news, Supplier news, Trends and technology, Troy insights, Uncategorised
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