A note on disposable gloves from the British Safety Industry Federation
Due to supply shortages, the BSIF are hearing reports of companies attempting to import nitrile gloves and who have been asked to pay deposits to secure supplies. Please be cautious as we are also hearing instances where, when these deposits have been paid, it turns out to be bogus agents and suppliers and the monies are being lost.
Please be careful.
Be Enthusiastic About Reducing Plastic
Both the government and consumers are piling the pressure on companies to reduce their plastic consumption. With small businesses looking to increase their online sales, packaging is a significant area where they can be doing more to reduce the use of plastic.
A common frustration for consumers is the amount of packaging used to transport their purchases. Have you received a small product, packaged in a large box containing excessive amounts of plastic, non-recyclable filler? Not only does it strike you as wasteful, you need to consider whether to recycle it or just stick it in the bin. It’s rubbish, literally.
It seems not even online retail giants, Amazon, aren’t immune to scrutiny, with customers famously taking to social media to complain about their careless parcelling. While Amazon is undoubtedly large enough to weather the storm, and even turn this criticism to their benefit, smaller independents can’t afford to risk this kind of negative publicity.
Sainsbury’s supermarket has been down in the polls over the years for their lack of action in plastic packaging reduction. Recently, however, they’ve launched a campaign pledging a 50% reduction of their plastic packaging by 2025. This is a smart move by Sainsbury’s, dispelling their previous criticism and no doubt leaving their historically more eco-friendly rivals scratching their heads about how to launch a more enthralling and original initiative. Being proactive, rather than reactive, puts you in a much stronger position.
There’s a new generation of customers emerging who expect more than just value for money – and being eco friendly is at the top of the list. Make sure you consider this, as it could affect your business. Working towards quality assurance and ISO accreditation with reducing plastics could retain customers, attract new ones and tenders.
• Research greener packaging alternatives.
• Start small, but switch non-recyclable items first.
• Train your staff in reducing packaging and reuse where possible.
• Keep a range of box sizes in stock to accommodate the varying sizes of product.
• Add a clear reuse, recycle message on your packaging to encourage customers.
• Don’t overfill with filler – and make sure it’s biodegradable paper or card.
• Remember the less obvious packaging items like tape and labels.
• Consider offering your regular customers a packaging return/reuse service.
• Shout about it – Wear your eco-friendly policy as a badge of honour.
There are many packaging products on the market that you can change to have a significant positive environmental impact such as: boxes, tape, filler, pallet wrap, jiffy bags/tubes, strapping, wrapping, labels and tags. Speak to your packaging supplier about looking at cost effective, eco friendly alternatives. Make them aware that being environmentally friendly is important to you and your business, and that if you’re not satisfied you’ll need to look elsewhere.
If you’d like to share your experience of switching to plastic-free packaging or your business’ new approach to becoming environmentally friendly, please contact Sarah Revell on firstname.lastname@example.org
Competitor Analysis Issue 1
Welcome to our inaugural competitor analysis, where you can find competitor updates and industry developments relevant to your business.
As this is issue 1 we welcome thoughts and feedback from members and hope to release these documents on a quarterly basis.
Corona Virus, riding out the panic / economic crisis planning.
Brad Sugars, CEO of Action Coach – has shared a webinar on business planning and a possible economic crisis regarding Corona Virus.
The stock markets are falling, oil prices are plummeting, people are getting quarantined… unless you are selling toilet paper or sanitizer, your business will need to make some changes. But this isn’t just about the survival of your business, it’s about being ready for the economic shift that’s started. While it’s completely understandable to be worried, your best bet is to channel that anxious energy and get prepared NOW
Brad provides practical tips on;
– Crisis cycles
– Communication with customers
– Virtual meetings
– Loss of footfall
– Online and deliveries
– Staffing changes
– Credit and accounting
– Change management
Diversifying into PPE - are you maximising sales to the customers you already have?
We all know it’s difficult to get new business, but are you maximising sales to the customers you already have?
Diversifying into PPE could be the answer, and is an easy addition to product ranging, with profit margins of 25-45% being achievable.
Increasing safety legislation means the PPE market sector is only growing, and Troy UK’s Business Development Team are on hand to support you in adopting or enhancing PPE offerings and liaising with suppliers in the field on your behalf.
Recently Simon James and Wendy Perkins supported Member DJ Evans to reconfigure their trade counter and source information to submit pricing proposals to customers….
“Now DJ Evans is a Troy UK member we have access to purchasing leading brands in the PPE and workwear arena. Troy UK have offered fantastic product support, specifically Simon James and Wendy Perkins, who as PPE BDM and Category Managers deliver a fast and knowledgeable service. Simon has been very effective in sourcing all relevant infomation needed to submit pricing proposals to our customers. This has enabled us to have access to a service that can quickly inform you of prices, MOQ’s and a local representative! This is a must for any busy Field Sales Representative.”
Business Development & Marketing Manager
Not only does Troy UK have extensive industry knowledge in the Business Development Team, we also have a fantastic relationship with the British Safety Industry Federation allowing us to offer reduced prices for courses to members. Read more about the value BSIF membership and courses can bring your business here.
“We believe that by using the benefits of BSIF members and the RSSS Shield to market our business, and by being ahead of the curve, we have attracted new and better business….as current members we fully recommend membership to all our fellow Troy members. Remember ‘Anyone can sell Safety, but you wouldn’t buy Safety from just anyone’ ”
Chairman, JBS Group
If you would like support in selling PPE, speak to your Troy Business Development Manager today.
Draper's new campaign reveals health benefits of DIY & Gardening
Draper’s new national campaign to promote the health and wellbeing benefits of DIY & gardening has already been making headlines in the The Sun, The Daily Mirror and other national media. There are some really fascinating findings – PE with Joe Wicks might be over, but there’s still plenty of ways for the nation to burn calories at home.
- UK Homeowners burn more than EIGHTY THOUSAND calories a year by gardening and doing DIY
- During a typical year, house proud Brits will spend 165 hours in total on their home & garden improvements
- 67% of the population said doing a DIY or gardening job well is more satisfying than doing a good job at work
- 73% of homeonwers consider gardening to be a nice way to de-stress and to relax and 47% feel similarly about DIY
Survey commissioned by Draper Tools, conducted by OnePoll. Sample size: 2,000 UK homeowners.
About Draper Tools: Draper Tools is a leading distributor of hand and power tools. Established in 1919 by Bert Draper, the company is now more than 100 years old and is still family owned and run today. Draper Tools prides itself on the range, quality and value of its expanding product portfolio which includes over 10,000 quality products. Product categories include automotive, gardening and landscaping, construction, engineering and many more. Draper Tools products are available through a wide range of stockists both online and in stores. For more information, stockist details and trade enquiries visit: www.drapertools.com.
Fake CE logos – is your PPE is correctly CE certified? How do you know?
The British safety industry federation has reported an area of risk around fake CE logos; Chinese Export logos masquerading as ‘conformite europeene’.
What is CE certification?
To be sold in the European Union, a product must have a CE mark. The CE mark indicates conformity with health, safety, and environmental protection standards for products sold within the European Economic Area (EEA). CE marking applies to all products, ranging from electrical equipment to toys and from civil explosives to medical devices. If a product has the CE mark it does not mean that the product was made in the EEA, but states that the product is assessed before being placed on the market.
European standards are in place for a wide range of PPE from protective clothing against chemicals, heat and flames, to head protective helmets, eye protection, gloves and safety footwear. Many regions outside of the EU are increasingly turning towards the CE mark to show that the product is up to standard and has been tested comprehensively.
If your product is certified it means;
The product meets minimum performance specifications defined in legally recognised standards applied throughout Europe.
A product has been subjected to a series of tests on physical characteristics and finished product performance according to application or protective tape
How do we know if the product is correctly CE certified or not?
All CE certified products should feature a label with everything you need
The info shown on the label should be very specific, this is a legal requirement. Each product type, whether it be protective gloves, glasses or boots has its own specific labelling or marking requirements.
Fake CE Logos
Sometimes, alongside the CE mark can be seen a code which represents the ID number of the respective Notified body needed for conducting the product’s certification.
The CE “Chinese export” mark can be seen on some, not all, products produced in and exported from China. The mark is with a similar design, and if you don’t know how to distinguish it from the real CE mark, it can look identical to you. As a result, y
ou can think that your product is CE marked and safe to use. The “Chinese export” mark is not an official European mark and is considered as fake. Many factories in China apply that mark on their products and afterwards, put them on the market. Such products haven’t had any risk assessment, safety evaluation, or testing. They haven’t been certified against the relevant CE standards, and their placing on the EU market is seen as an illegal act. As overall, products bearing the CE “China Export” mark vary in quality from being acceptable to completely dangerous in their design. A good example of products on which you can very often see this mark is the power supplies.
New legislation came about in 2016 evolving from a loose directive, outlining that responsibility lies with all ECONOMIC OPERATORS to comply with PPE supply chain standards. The new terminology ‘ALL ECONOMIC OPERATORS’ now places responsibility for compliance throughout the entire supply chain manufacturer, wholesaler to distributor. To keep you compliant and your business away from risk, BSIF membership will provide spot checks of products and on site checks. Read more here
To read the Lakeland article click the following link – Lakeland CE Certification
Free Business Growth Webinars- with Action Coach
Steve Gaskell of Action Coach is on hand providing a series of valuable webinars in the lead up to TMB Digital 2020 where Brad Sugars, CEO and founder of Action Coach will be speaking!
If you are a Troy Member, join TMB Digital on 22nd October 2020 where Brad Sugars will close the show with a rousing presentation on pivoting your business, business survival and success. Brad is a bestselling author and the #1 Business Coach in the world according to Entrepreneur Magazine, we look forward to welcoming him to the inaugural TMB Digital 2020.
Steve Gaskell’s Action Coach webinars are listed below, they are free to Troy members, and will take place on;
01.10.2020, 08.10.2020, 15.10.2020 – pop them in your diary now!
5 Ways To Massive Profit Webinar
click here for the webinar
At our free 5 Ways To Massive Profits Workshop, we’ll share over 350 different ways you can improve these five areas to multiply your profits! And you’ll leave with a clear action plan to begin boosting these areas right away. The ActionCOACH Business Coach Chassis focuses on the five areas that can transform your business into a profit powerhouse. Join us for a profitable time working on your business.
6 Steps To Achieving Business Profits and Growth
click here for the webinar
6 Steps To Achieving Business Profits And Growth will both inform and entertain you, but most importantly, it will teach you how to be a better business owner and leader. This webinar is designed for independent businesses and every business owner. The 6 steps will help you climb the ladder of business growth and have a commercial, profitable enterprise that works without you.
Marketing With Compassion
click here for the webinar
Learn where and how to market your business in challenging times. Understand the impact of marketing which empathises with your customers and prospects. Build marketing strategies which will overcome any fears of a downturn and offer confidence in what you do and sell.
Free Business MentorLive Service
In the wake of the COVID 19 crisis, NatWest are providing their entire online portal, for free. And you don’t have to bank with NatWest to take advantage of this.
In these uncertain times, Mentor Live has been made free to all.
MentorLive is part of a wider range of support NatWest offer as part of their ‘paid for’ services, and is a fully featured system to manage HR and Health & Safety in your business (staff management, holidays, absences, risk assessments etc) and they’ve recently added a dedicated Coronavirus Hub that includes;
- Free webinars
Next webinar titled ‘Adapting to the New Now‘ Friday 14th August at 12noon covering;
– restructuring your business
– getting your business into better shape for the challenges ahead
– remaining complaint through an ever changing world
Register for webinar here.
- An extensive library of free templates including policies, checklists, guidelines, posters and letters to support in protecting your people and your business during the Corona Virus Outbreak and it’s repercussions.
- Detailed FAQ’s and policies on SSP, holidays and working from home
- HR management tools
More about NatWest Mentor
NatWest Mentor is one of the UK’s leading HR, Employment Law, Health & Safety and Environmental consultancy services. Providing support and guidance that helps business customers stay on top of legal and regulatory changes, maintain compliance and reduce risk while creating a safe, professional and sustainable work environment.
Please note Mentor Live does not include access to any eLearning modules in Mentor Learn – which is available as a stand alone product or complimentary with any Natwest subscription services.
Free webinar - Marketing with Compassion
Thursday 15th October at 1.00pm
Learn where and how to market your business in challenging times. Understand the impact of marketing which empathises with your customers and prospects. Build marketing strategies which will overcome any fears of a downturn and offer confidence in what you do and sell. You’ll learn:
- How to gain trust in the market place
- The customer journey
- Being the expert
- The power of blogging
- How to make content memorable.
Webinar run by Steve Gaskell of Action Coach.
Guidance for PPE businesses - from British Safety Industry Federation
In early September BEIS / OPSS published version 6 of Guidance on applying the easement to the conformity assessment of PPE and placing product on the UK market in the context of Covid 19.
In the last few days they have published a 7th version of the Guidance for high volume manufacturers of PPE. You can download this at https://www.bsif.co.uk/wp-content/uploads/2020/10/Guidance-for-businesses-high-volume-manufacture-of-ppe-version-7.pdf
The amendments can be found in section 10.
In a similar vein, a 4th version of the Guidance for small scale manufacturers has also been published reflecting the same modest amendments. This document can also be downloaded at https://www.bsif.co.uk/wp-content/uploads/2020/10/Guidance-for-businesses-and-individuals-small-scale-manufacture-of-ppe-version-4.pdf
Making the most of the lead up to Christmas
In the leadup to Christmas, we thought we’d share some tips to make the most out of the workplace environment throughout this festive time of year. We have listed 10 things below that we think can help induce the festive spirit within the workplace!
Relax with your Staff
- Elf yourself – https://www.elfyourself.com/
- Secret Santa
- Bring a pet to work day
- Christmas Jumper Day
- Advent Calendars
- Christmas Quiz – https://www.whychristmas.com/fun/quiz.shtml
- Christmas Raffle
- Decorating the office – https://christmas.snydle.com/40-office-christmas-decorating-ideas.html
- Christmas Music – few of our favourites; https://www.youtube.com/watch?v=E8gmARGvPlI & https://www.youtube.com/watch?v=w9QLn7gM-hY & https://www.youtube.com/watch?v=THcbQyFtCqg
Now onto more the more serious stuff….
Although Christmas is for celebrating with family & friends, it’s also a great time of year for thieves as everyone is out of the office. Below are a few things we think you need to prevent this while away on the holidays.
Safety on Site
Security – Remember to check that your premises are secure over the holiday period. Safety lighting is good prevention.
Making sure your gates and doors are locked is paramount – padlocks and chains will be of good use.
Any stationary vehicles across the Christmas period may benefit from antifreeze to keep vehicles maintained and running for when you return to the office.
Turning electrical plugs off at the source is a great way to save on your electricity bill.
Make sure fire doors are closed and valuables aren’t on display.
Return in January
Plan to hit the ground running in January 2020;
- Have yourself and employees create to do lists
- New year’s resolutions & promises
- Consider your goals and objectives for Q1
- Cold weather preparation
Remember to keep your eyes out for a hamper in the post!
Managing your energy bills through challenging trading times
1. Take meter readings
Many meters now take half Hourly readings which communicate with suppliers meaning that your energy usage will be billed on actual usage, however there are also still many meters that will not do this, therefore it is important to take meter readings while your usage is minimal so that the suppliers do not just estimate your usage based on passed month. When businesses are closed and not consuming energy you should only be paying for the standing charge as per your contract except for those contracts that have volume tolerance clauses. If you are unsure, contact your Troy Business Development Manager.
2. Seek whether a payment break can be negotiated.
Some suppliers will be happy to offer this for their customers, which will simply mean that the period of non payment will be added at the end of the contract, do not cancel any direct debits without speaking with your energy suppliers as this will affect your credit rating.
3. Check whether there are any volume tolerances in your Ts and Cs
It’s possible that you have terms in your contract that may cause you issues later in the year, the most common is called Volume Tolerance. This tends to be for larger energy users and means that you have agreed on a level of energy to be used on-site over a set time period. Energy consumption will reduce as businesses have a break in trading, Volume Tolerance means that you could be charged for a set level of Energy whether you use this or not. If you’re not sure on your position here, we will happily review your Terms and Conditions and check how a change in your consumption may impact you.
4. Turn off all non essential Electricity and Gas consumption
As your business premises will likely be empty or running with skeleton staff it’s recommend turning off any piece of equipment including computers, machinery and any lighting which is not needed. This will help reduce your demand and subsequently lower your bills while the premises is not in use.
5. Contracts nearing their renewal date
It is important to keep an eye on any contract renewals due in the next few weeks/ months as if these are left to roll, you will be put on out of contract rates which can be very expensive. It’s important to tender, negotiate and renew these contracts as per usual, even though this will not be top of mind right now. If you are renewing your contract and switching suppliers, it’s important to adhere to your Terms and Conditions and remember to terminate your existing contract.
6. Set up an online account with your supplier
This can easily be done through your energy supplier and will allow you to submit meter readings, monitor your energy usage or make changes to your billing requirements such as changing to electronic bills.
New PPE Guidance from the Office for Product Safety and Standards
In March 2020 the EU Commission published their ‘recommendation’ on COVID 19 related PPE conformity assessment which was an attempt to alleviate the severe supply shortages for healthcare and key workers.
The UK adopted the ‘recommendation’ and published guidance on how to be able to place COVID 19 products on the market without completing the normal CE conformity assessment process.
The guidance is primarily for manufacturers of PPE but of course ‘Importers’ and Importers’ obligations are also laid out. These can be found in section 9 of the guidance.
The most significant change being, The new guidance still requires the submission to and confirmation of acceptance by a Notified Body of PPE for conformity assessment. However if you wish to begin selling this product prior to the completion of the full CE conformity assessment process you must get the approval from the market surveillance authority (MSA), who are responsible for confirming that it meets the necessary essential health and safety requirements. This approval must be obtained from the Health and Safety Executive (HSE) or HSENI in Northern Ireland. You can apply for this approval through emailing MarketSurvPPE@hes.gov.uk (If PPE is exclusively for private consumers use Trading Standards and the relevant MSA)
This is clearly an important requirement and a key difference from previous guidance. There are many other conditions carried over from previous versions which of course must also be adhered to.
Although this process is, by its nature temporary it has been in existence for 5 months and there will be PPE that is at various stages of the easement assessment process.
Order The Troy Trader Today!
Q4 2020 Trader is in production and members can order their personalised copies right now! Packed with products from Metabo, Sealey, Draper, SIP, Teng Tools and Trojan – this edition will have everything your customers need for the Autumn / Winter. Featuring an array of seasonal products including;
– Heater / Generators
– Wet / Dry Vac
– Mats and Storage
– Lighting and Torches
To place an order;
please complete an order form and contact Sarah Revell on 07920 783573 or email email@example.com
Purchasing Insight from Our Industry Experts.
We’re dropping in on our Prodigy of Purchasing, Jim Chadwick, Group Purchasing Director, and the Brains of Business Development, Richard Pymm, Business Development Director for an ‘exclusive’ on Purchasing. They’ll be sharing their views and advice on how best to consider your procurement process and successfully source the highest quality & best value products, whilst minimising surplus stock and maximising profit…
Reasons To Go Greener
1. Clients, Customers, Growth
Sustainability is becoming more of a demand from customers. They are seeking to spend with businesses who reflect their green values. Making small steps to reduce waste or fossil fuel use in your business will attract customers, make a positive impact on the environment as well as your bottom line. It could even help you grow through winning Tenders. Tender criteria is growing to include green accreditation such as ISO14001 and if your business can comply with green standards and credentials you may be able to win new routes to market.
2. Attract and retain top talent
CSR is becoming a powerful mechanism in the way it influences customers and employees alike. Ensure your recruitment strategy and the recruiters you use showcase the green side of your business and CSR Policy.
A Corporate Social Responsibility Plan or Policy for your business could include cycle to work schemes, recycling, litter picking, beach cleaning, reducing carbon footprint, reducing plastic usage, volunteering days, supporting the development of your employees, charitable giving. Prospective employees will find a conscientious employer more attractive.
3. Reduce waste, increase efficiencies save money
Energy conservation and use of alternative energy sources are among the most significant changes sustainability can bring to a modern business.
Not only does it protect the planet but Energy saving policies implemented in the work-place engage the staff and save bottom line costs. Encourage employee adoption by monitoring your energy data from smart meters to prove their efforts are working!
No area of your business is too small – reduce waste and plastics that end up in the ocean by joining the reusable revolution, shop more locally and reduce the supply chain travel, have your photocopier on a password release so people have to think about what they print.
When it comes to reducing waste and increasing efficiencies, no area is too small and every decision you make as a business owner makes a step towards cost savings.
Having discussions around sustainability, leads your business and its people to approach its operations and consumptions holistically. Whole system thinking will open your conversations to new efficiencies that can be made rather than looking at things in silo.
If you are not taking it seriously already, then market demands may soon force your hand. The benefits and communities you can enjoy are only growing.
To find out more about sustainable solutions for your business be it green energy contracts or solar power, view Troy Business Services, where you’ll find a number of recommended partners that can support you.
Temporary VAT rating for PPE
The Government has announced a zero-rating on VAT on the sale of PPE until 31st October 2020 (Originally it was only to run until 31st July 2020, however it was extended in early July). This took effect from 1 May 2020 and is directly linked to strategy of reducing the impact of COVID-19.
Products covered by the zero rate include;
- Disposable gloves
- Disposable plastic aprons
- Disposable gowns
- Surgical masks including IIR surgical masks
- Filtering face piece respirators
- Eye and face protection including face visors or goggles
Who does the ‘temporary zero-rating for PPE’ apply to?
- Individuals in the UK
- Care Homes (It is expected to particularly benefit care providers, who are often unable to reclaim the 20% VAT incurred on PPE as they are fully or partially exempt businesses)
VAT in the UK is governed by EU Law, at least until Brexit 1st January 2021, however the European Commission approved member states to introduce temporary VAT reliefs to mitigate the impacts of COVID 19 pandemic.
For further information please visit;
The Future Of Metalworking Sector Report
Fein is one of Troy’s trusted suppliers in the Metalworking Sector. Their recent Industry Report saw Jim Chadwick, Troy Purchasing Director, contribute his opinions and insight to their ‘Future of Metalworking Sector Report’.
Jim has been the group purchasing director at Troy since August 2019. He has a wealth of experience having worked across the retail, wholesale and trade spaces for more than 30 years, which has allowed him to become somewhat of an expert within his field.
Read what Jim has to say about the ‘Future of Metalworking Sector Report’ and the key business insights it has to offer our Members below…
“An insightful and interesting summary of the current state of the metalworking industry. A positive contribution from a specialist tool supplier to the category that will benefit anyone that reads it.”
If you’re interested in finding out more information on the current and future state of the metalworking industry, you can read the full report by head to the link below!
Fein’s Metalworking Sector Report
The Modern Data Stack Conference EMEA
We are proud to announce that our very own Jenny Bicket, Senior Data Governance & Strategy Lead at Troy, was a Guest Speaker at The Modern Data Stack Conference EMEA that took place on the 25th May ’21.
Jenny Bicket was included in the expert line-up to speak at this year’s Modern Data Stack Conference last month. The online conference brought together data analysts, data engineers, and other data professionals from across the globe, to share the latest innovations, technology tools, and best practices.
Jenny discussed how to improve decision making across an entire business through data-driven decisions with other data experts from Biztory and KatKin during the day.
The online event was FREE, so if you’re looking to find out more about the event click the button below!
Thomas Graham Secure £Multi-million Contract
We are thrilled to announce that Troy member Thomas Graham, in Carlisle, has been awarded a 4-year contract worth £45 million to supply the Nuclear Decommissioning Authority (NDA) with power tools and general maintenance, repair and operations products (MRO). This winning tender was devised with the assistance of ‘Team Troy’ and emphasised our strong industrial supply partnership with a large number of key brands.
To read the full article click the following link – Thomas graham news
TMB Digital 2020 - an event not to be missed!
We have been working hard with Suppliers behind the scenes to bring you an event in the face of COVID-19!
The brand new, TMB Digital is coming exclusively to Troy Members…
No need to travel, enjoy easy access from the comfort of your desk and take part in a jam packed day with content that is guaranteed to make your life easier and save your business money!
- Amazing Supplier Offers
- Big Discounts
- Product Auctions
- World Famous Speaker
- Show-Worthy Deals
- Huge Prizes
- Exciting Product Demos
- Intelligent Purchasing Solutions
During the day there will be features you cannot afford to miss out on including product auctions to prove Troy members are truly stronger together, the opportunity to win an all inclusive trip to Las Vegas, as well as the launch of Troy’s new Ecommerce and product data solutions.
The event will be hosted within the members area of the site, so it’s essential you check you have log in details to www.troyuk.co.uk on hand, and if not get in touch with your Troy BDM to get set up/recover your password.
Starting around 9.30am and complete by 5pm, Brad Sugars will be closing the event with a rousing presentation on pivoting, business survival and success!
We hope to release a running order in the next week or so.
Block out Thursday 22nd October 2020 to virtually attend!
TMB save the date
The Show Must Go On…
We are pleased to announce that our famous Troy THS annual show, recently postponed due to the COVID-19 virus, has now been rearranged for Thursday 22nd October 2020 at Silverstone; with guest speaker Brad Sugars, confirmed as taking the stage the evening before the show (Wednesday 21st October), sharing his secrets of success in business.
We will be getting in touch
with our Members and Suppliers with more details in due course.
Top Tips on Merchandising from our Marketing Masters!
In this Troy Insight edition, we speak with our Masters of Marketing and Merchandising at Troy to bring you the Top Tips on how best to market & merchandise your Trade Counter for maximum footfall, increased profit and to establish a loyal customer base.
Troy Kicks Off Online PPE Training Programme...With Uvex
We are delighted to have successfully launched our expert run PPE training programme, with a Sight & Hearing webinar with Uvex, On Thursday 11th February ’21.
PPE is now part of global language, however we understand how important it is for independent businesses to equip sales teams with the right skills to confidently, and appropriately, sell the huge variety of PPE ranges available to customers both in-store & online.
Category Focussed Training
We have teamed up with our top-quality PPE suppliers, to bring our members a series of up-to-the-minute industry training webinars throughout the year, each focussed on a particular area of PPE. Here they will find out about the varying standards needed for specific jobs & working environments, within each area of PPE like Eye, Ear, Hand, Face protection and more, featuring demonstrations & sample products (for signed up PPE Heroes only – full details on PPE Sales Support & Training area of the website),
Members can then compliment their stocked ranges with the required industry knowledge for sales teams, to instil confidence in customers, increase sales and build a great reputation…
…and these courses are absolutely FREE TO TROY MEMBERS!
Thank you to Uvex for an incredible first session, your expertise and insight has been invaluable, with glowing feedback coming through all the time…
Troy Kicks Off Rugby Union Season Sponsorship With Chiefs - at Sandy Park 'Meet & Greet'
Paul Kilbride, Troy CEO, his wife Lexi and son, Alex, met with Exeter chiefs’ players, coaching team and staff at a socially distanced, sponsor event held at Sandy Park on Wednesday 14th October.
And there’s more exciting news! A selection of lucky Troy employees, from across the various sites, will have scored with a conversion via a company raffle for tickets to watch Saturday’s big final!
They will get to visit Sandy Park and experience full hospitality with a delicious Sausage & Mash meal and drinks, while watching the Chiefs’ play in the Heineken Champions Cup Final against Racing 92 on Saturday 17th October. As the match is being played at Ashton Gate, it will be streamed live to the Sandy Park corporate lounge where Team Troy will enjoy great service and exquisite food, while they cheer on the Chiefs to become the European champions – fingers crossed!
Kick-off on Saturday is at 16.45pm and will be streamed live via BT Sport, so be sure to tune in if you can and cheer on the chiefs – AND TROY – from the comfort and safety of your homes.
Come on Chiefs you can do it! Chiefs, Chiefs, Chiefs!
Troy partners with EZ-base to deliver a complete product data solution to the UK market
Troy (UK) is pleased to announce their collaboration with market-leading Netherlands & Belgium based data management firm, EZ-base. This exciting new joint venture will bring significant benefits to the UK, with Troy members and suppliers positioned at the front of the queue for this much needed, affordable, online product data system.
About Troy (UK)
Troy UK, prides itself on providing business services and solutions for its member distributors operating within the industrial supplies and tooling market. Having originated as a buying group, Troy UK has grown to become the largest in its marketplace, having more than £1.1b collective group trading power with more than 400 suppliers and 350 members.
Over their 15 years’ worth of experience, EZ-base has successfully built a digital ‘data-bridge’ between many suppliers and distributors from a range of countries and industries. Their up-to-the-minute technology acquires, refines and standardises product data to ensure accuracy, consistency and brand integrity, with seamless updates continuing as and when released.
New EZ-base (UK)
The new sophisticated, secure, information warehouse – EZ-base is now ready to store and process suppliers’ product data within the UK market. Access to this data, will assist members to trade on-line efficiently, with ease, saving valuable time and money. Required information will be extractable in a universal format, ready for uploading to ANY established or new online store. And the benefits won’t stop there, as the EZ-base technology will be able to assist in creating databases, online and printed promotional material and more
Suppliers Jump on Board
A number of astute suppliers are keen to work with EZ-base, immediately seeing the value of being able to control the quality and reliability of their data being used by countless retailers in the public domain. Those already involved have been incredibly receptive – and it is clear that this solution is quickly being recognised as a must-have for any respected businesses.
The collective expertise and industry knowledge that the Troy (UK) and EZ-base partnership offers will ensure customers receive the best service in the business.
“There’s no doubt that online trading is a priority for the Troy group, especially with the recent pandemic having a negative impact on sales in physical stores. EZ-base will assist ecommerce by acting as a fundamental conduit between distributors and suppliers, with great benefits to be had on both sides. Everyone involved has been working incredibly hard and we’re excited to see this key ‘game-changer’ project come to fruition, ready for the next chapter in digital trading”
Gareth Thomas, EZ-base Managing Director (UK)
“I think we both realise that this is an important step for the further development of digital channels and digital information supply in hardware and tools industry in Great Britain. I look forward to a constructive and successful relationship in the coming years.”
Ron van den Bosch, CEO of EZ-base
In the coming weeks, the EZ-base team will be contacting Troy members and suppliers to discuss the fantastic benefits on offer. However, to find out more in the meantime, please email firstname.lastname@example.org.
For further information please visit the dedicated EZ-base website www.ez-base.co.uk.
For more details about Troy (UK) please visit www.troyuk.co.uk.
Troy UK sponsor Exeter Chiefs - watch kit launch video here
Paul Kilbride, CEO of the Troy Group, has signed to sponsor local rugby union club and premiership title winners, Exeter Chiefs, this season.
Paul is a long term supporter of the team and this sponsorship deal on behalf of Troy celebrates a major milestone, his 10 year ownership anniversary as CEO of Troy, coinciding with the Chiefs’ 10 years competing in the Aviva premiership.
Both organisations have enjoyed great success over the last ten years, equally starting from relatively humble beginnings and sharing ambitions for future achievement.
Troy provides business services and solutions for its membership, which is made up of independent SME industrial supplies and tooling distributors, to enable them to compete with the major national tooling chains.
Since Paul’s succession 10 years ago Troy UK has grown to become the largest in its marketplace, having more than £1.1b collective group trading power with more than 400 suppliers and 350 members.
Sports ethics and competitive drive play a large part in Troy’s culture. Its accomplishments are the result of team work, identifying individuals’ core skills and maximising that to the collective advantage of the team in order to succeed – as well as professionalism, focus and commitment.
Paul has sponsored a number of sporting events and clubs, including the Tug of War at the Drumnadrochit Highland Games, a charitable donation for competing in the Marathon des Sables in the Sahara, Peter Dumbreck Professional British Racing Driver as well as supporting a local under 16’s football team Central AC, and now Exeter Chiefs. Not only this but Troy hosts its annual TMB show at the home of British Formula 1, Silverstone, reflecting their aim for the elite standard.[playlist type="video" ids="33233"]
Nurturing Young Local Talent
Both organisations value their local talent and seek to develop and retain their top performers. Star players like Henry Slade, Luke Cowan-Dickie, Jack Nowell & Sam Hill have developed to the highest level at the Chiefs, progressing from academy level to international standard and remain loyal to the club.
Paul’s sons, Alex & Oz, who are both Chief’s academy alumni, have successfully completed Troy’s trainee management scheme. They and other Troy employees are set to rise through the ranks and become the stars of the future. Troy prides itself on being a family business, supporting other family businesses. This sentiment extends across its staff team creating a friendly and tight-knit environment, making it one of the top companies to work for in the country.
“My family and I are huge rugby fans so I’m delighted to be able to sponsor the Chiefs which we’ve supported and held season tickets with for many years. Troy and the Exeter Chiefs share many of the same values – competitive, passionate, team focused and continued investment in home-grown talent. I see my sponsorship as a fantastic boost for Troy. Being affiliated with such a successful local sports club that is recognised nationally, and representing everything that Troy stands for, offers great brand awareness. The Exeter Chiefs have proven that from humble beginnings it is possible to compete and win at the top level by developing local talent and creating the right culture”. Paul Kilbride, Troy Group CEO
Troy Unites With Portwest As Champions Of Equality & Diversity
Going over & above to support inspirational young woman’s dream career.
Steve Heanaghan, Business Development Manager at Troy, was working at home one evening when by chance a story on the local ITV news caught his attention.
The appeal revealed how Samantha Bradbury, aged 23 from Leicestershire, had been born with Bloom Syndrome, a rare genetic disorder that had impaired her growth. Despite setbacks growing up, she was completing her studies at college with her heart firmly set on a career as a roadie, building sets and stages for concerts and events. Due to Samantha’s condition she only took size 1 in a shoe and struggled to find the safety footwear required for workplace Health & Safety regulations.
Both inspired and moved by Samantha’s plight, Steve immediately sent off an email to Central News at ITV explaining his connections within the Troy group PPE supply chain and his wish to help. Some time later, he received an email from Central news correspondent, Philip Brewster, who was delighted with the offer and got in touch with Samantha and her mother to share the fantastic news.
“Seeing someone as inspiring and driven as Samantha on the television spurred me on to get involved. More businesses than ever are trying to enable and encourage people of all abilities, and in this case sizes, into the workplace and as PPE products are required by law, stories like this highlight the need for suppliers to expand their ranges outside the norm.” Steve said.
Watch the full ITV segment video here by clicking on the image above
After consulting with his colleagues at Troy Steve began contacting the group’s various PPE suppliers and soon a flurry of solutions came in. However, he struck gold when Larry Bate from Portwest, global PPE manufacturing company, got in touch, already having the size required within their safety shoe collection.
“I’m delighted. Several of our loyal PPE Suppliers came forward quickly looking to help with appropriate sizing for Samantha. However, Larry at Portwest really came up trumps. He offered her not only a choice of five different styles, but two pairs absolutely free. It’s a true demonstration of the kindness of strangers”.
Within weeks, the infamous work shoes were delivered by Steve himself who was keen to finally meet Samantha.
When trying on the shoes Samantha said, “I don’t have any words at this point, I’m just so happy. I feel like I’ve been waiting my entire life for this, it’s definitely a happy, happy day … it means I can get the jobs anyone else can. There’s no stopping me now”.
Samantha’s Mum, Fiona Bradbury, became overwhelmed with emotion. “Throughout her life she’s had hurdles … a big heartfelt thank you to everybody, it means the world.
Everyone at Troy wishes Samantha all the best in her future career and would like to thank Larry and the team at Portwest, who made it possible for Samantha to follow her dreams. As Marilyn Monroe once famously said, “give a girl the right shoes, and she can conquer the world” and we are sure that Samantha will do just that.
If you have an enquiry for an item of PPE or any other product outside of a normal range, please contact your designated Business Development Manager who is always on hand to help. Their many years of experience and vast connections within the Troy supply chain mean they can often get difficult to source products quickly #strongertogether
Troy's Environmental Accreditation... Because Business Shouldn't Cost The Earth
We are delighted to announce that we have successfully achieved the ISO 14001 2015 Environmental Accreditation, which includes Troy UK Exeter Ltd and the Barnstaple & Rotherham sites. As a result, this commits us to all environmental legal requirements & compliance obligations.
As a Group, we always strive for excellence and this certification demonstrates our pledge to improving the quality of our products and services, with the environment in mind. This will undoubtedly benefit our Members, their customers, and our Suppliers too, which is always our main objective.
“The Environmental certification is a further addition to the existing ISO 9001 2015 Quality standard portfolio. This underpins the Troy Group’s determination to be known throughout the Industrial & Engineering marketplace for quality, accountability, service, and for having ethical & honourable values.” John Evans, Troy Group Quality Manager.
Troy/THS Staff Day
On the 18th October, a staff afternoon was held at Exeter Sky Park Offices for all Troy/THS employees from Barnstaple, Rotherham and Exeter branches. The afternoon kicked off with various presentations outlining group strategy led by CEO Paul Kilbride giving an overview of goals, objectives and reflection on the groups’ journey so far. This was followed by an I.T overview, Business Development / Sales update, Marketing and finally a word from our new HR department.
The day provided the perfect environment for staff from different sites to network and get to know each other better. Once the presentations concluded the whole team enjoyed a buffet of BBQ’d meats, salads and sides, pool tournament and games.
A few colleagues continued out into the nightlife of Exeter where a wonderful evening was had drinking cocktails at Dr Inks on Exeter Quayside!
Using the UKCA mark from January 1st 2021
The UK Government through the Department of Business Energy and Industrial Strategy (BEIS) in conjunction with the Office for Product Safety and Standards (OPSS) has now published guidance on the use of the UKCA mark.
The guidance published by the Dept. relates 17 items of “EU” originated legislation which are now adopted into “UK” legislation.
These Regulations and Directives cover a large range of manufactured goods which will move from the CE regime to the UKCA regime, PPE is one of the 17.
Because of the wide range of goods, the guidance published is “high level” and general in nature and does not at this stage answer all the detailed questions necessary to effect a successful migration. The PPE regulations are arguably more complex than many of the regulations included in the guidance. The Team at BSIF have endeavored to explain the changes in this link…