Draper Tools message, we remain fully operational
A statement from Graham Wade, Managing Director of Draper Tools.
I wanted to update you on how we’re adapting to the uncertainty of COVID-19.
As a family business, we’ve always taken seriously the health of our staff and customers. In these turbulent times, this has never been more important, and we are striving to do everything we can to protect us all.
Now, as ever, the entire Draper Tools team are working tirelessly to adapt to these ever-changing situations and make sure that we keep it business as usual.
We understand the challenges faced by our customers, so please be assured that we remain fully operational.
We have lots of stock available to supply all customers. We have a warehouse team that are ready and raring to go to pick, pack and deliver our tools. And most importantly, we wanted to do something to support you during these difficult times, so in the next few days we’re reducing our drop shipping fee from £6.50 to £4.95 (we’re just in the process of making the necessary adjustments to our systems to achieve this). In these times, more and more people are working at home and so this change will hopefully enable you to attract extra business with our carriers delivering directly to your customers.
Our carriage paid order values remain unchanged.
From the Draper family and I, we want to say a huge thanks to you, for your ongoing support. We are doing everything we can to ensure that we help you, your customers and our team through these unprecedented times.
We will continue to review our measures as the situation unfolds.
Thank you and stay safe.