Posted on 18th May 2020

We are pleased to advise that our central warehouse (TSS) has now been able to reopen and will provide a normal C Stock service to our UK customers with immediate effect.

Thank you very much for your patience and understanding whilst we have been re-organising our logistics to ensure we protect the health and wellbeing of our teams.

 

The health and safety of our team remains paramount and all those involved in processing customer orders will adhere to strict operating guidelines to ensure their safety as they carry out their work.

This means that we will be operating with a reduced team (to enable us to practice social distancing) which may extend delivery times in busy periods.

 

Whilst we will do everything we can to get your orders to you as soon as possible, we will not be able to offer our usual next day service, but we will endeavor to ensure that you receive all Toolbank deliveries within 48/72 hours from receipt of order.  

 

Due to the unique circumstances in which we are operating and the impact this has had on our normal transport facilities, we need to maintain a small minimum order value of £50.

 

It may also be possible to collect goods from our warehouses, but only by prior arrangement and subject to strict health and safety instructions that will be visible on site.

 

Due to reduced office staff numbers, we would ask you to help us by placing your orders through our B2B website (or other electronic method) or by email, if possible.

 

 

 

In addition to these services our sales management team remain available and can be contacted as below:

 

 

 

Branch	Name	Email	Mobile
Cleckheaton	Kevin Hull	khull@toolbank.com	07970 473117
Cwmbran	Rob Wilcock	rwilcock@toolbank.com	07970 473066
Dartford	Adam Geary	ageary@toolbank.com	07970 473032
Exeter	Mike Thomas	mthomas@toolbank.com	07970 473067
Glasgow	Jason Nicol	jnicol@toolbank.com	07970 473143
Halesowen	Craig Bryan	cbryan@toolbank.com	07824 095875
Hatfield	Ritchie Bywaters	rbywaters@toolbank.com	07970 473191
Newcastle	David Walton	dwalton@toolbank.com	07970 473022
Norwich	Christian Paine	cpaine@toolbank.com	07970 473010
Southampton	Martin Herridge	mherridge@toolbank.com	07970 473095
Widnes	Paul Dickie	pdickie@toolbank.com	07970 473128

 

 

 

Thank you for your continued support and consideration.

We once again, wish you, your families and your business, well at this most difficult time.

 

 

 

 

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