Posted on 8th April 2020

COVID-19 PRICE INCREASE

Dear Valued Customer,

As you are all aware, we are facing an unprecedent global crisis due to Covid-19.

Our first aim is to provide healthcare professionals and key workers with appropriate means to protect themselves against the virus.
However, this health crisis has significantly impacted upon our business and organization.

As you may be aware, the availability of our finished goods is greatly depleted at the moment, partly through the shutdown of manufacturing across the globe and partly through significant increases in consumption of PPE. Consequently, we are experiencing exceptional demand on critical product lines during the Covid-19 crisis.

In view of these exceptional circumstances arising from Covid-19, there has been, and will continue to be, a significant increase in transportation costs as well as difficulties in sourcing raw materials. Also we have had to increase investment in new moulds to boost capacity and expand the workforce within the company.

Unfortunately, due to this current dramatic economic situation and this commercial unpredictability, we are left with no rational alternative but to increase our current 2020 prices in line with these costs. We are confident, nonetheless, that we will continue to deliver to you and your customers the same high level of quality and protection that our products offer. We will, of course, do our best to return to our normal pricing policy as soon as possible after the crisis.

Please note that our new prices will be effective on the 2nd of April 2020 and will remain in force until the additional costs we face decrease.
I hope this provides some clarity on our position, however please let me know if you any queries. Otherwise we look forward to supporting you as we continue to do our very best to meet demand in these exceptional times.

Yours sincerely,

Executive Vice President
Damien Guillobez

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