Posted on 18th March 2020

A MESSAGE FROM CHRIS HERRING, DORMER PRAMET, GENERAL MANAGER.

Due to the recent restrictions on movement, we have taken the decision to close our sales office until further notice. This is a precautionary measure to protect the health and wellbeing of our employees, customers and partners.

However, all our staff continue to work from home. Below is a list of telephone numbers you can call based on your business location. In addition, our email address (info.uk@dormerpramet.com) remains live and is constantly monitored during working hours. Therefore, please contact us via these channels with your enquiries, stock-checks and orders. Electronic ordering (DOL/EDI) remains unaffected.

REGION	TEL NUMBER
North East England	01246 571313
North West England	01246 571316
South East England	01246 571318
South West England	01246 571319
Southern England	01246 571317
West Midlands	01246 571350
Yorkshire & N/E Midlands	01246 571315
Scotland	01246 571350
Ireland	01246 571315
Wales	01246 571313
Technical Support	01246 571335

If you find your local number is engaged or not answering, please feel free to call an alternative.

At this stage, there is no disruption to our services and deliveries will continue as normal. The only exception being product returns, which we will unfortunately not be able to accept back until our office re-opens. We will monitor the situation closely and up-date you with any development and changes. 

If you have any further questions, please contact our customer service team using the telephone numbers or email address shown above.  Alternatively, you can contact your local Dormer Pramet Sales Engineer on their usual number.

Thank you for your support and patience during this time.

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