Category: Support Independents

#SupportIndependents - Spotlight on Miles Tool & Machinery Centre

We went out on the road to catch up with Troy Member of five years, Award-Winning Miles Tool & Machinery Centre (MTMV), in Yeovil, Somerset. Owner Michael Miles and his son Tom Miles shared some highlights of their journey over the years, and how their family business provides tooling solutions and great service for their customers….

How do you provide your customers with outstanding service that goes the extra mile?

The business was started by my [Michaels] father back in 1970 and we are well known and established in the local community. We have an extensive range of products with a vast depth of stock and we pride ourselves as having extensive in-house product knowledge.
We have a fantastic onsite workshop where branded tools can be repaired – we are warranty and recommended repairers for several kajor suppliers including DeWALT, Makita, Metabo and Flex. If a local tradesman snaps off the drill bit in a chuck whilst in the middle of a job, they can pop into us and get it repaired on the spot.”

Why do customers choose to return to you?

“We have friendly and knowledgeable staff, which make you feel welcome when you enter the store. My [Michael’s] wife Sarah and children, Tom, Josie, and Davina all work for the business, along with a local team which has been with the company for many years – with some employees over 20 years service! We make a real effort to obtain products or accessories a customer is looking for, our customers have been coming here for years and we have watched their children and grandchildren grow into adults and come to Miles Tools for their merchandise too.”

How do you market yourselves?

“We promote via Google and social media (Facebook and Instagram) and have even recently posted on TikTok, We also product posters to advertise promotions and products and use local advertising for up to a 50 mile radius. We also have an annual show that is held in September each year at our site in Yeovil. That said many customers say they were recommended to us by existing customers – so word of mouth is also really effective”

Do you trade online?

“We have had an online site for 17 years which has been great for business. That said, we feel it’s vital to have a trade counter for customers to visit and have face to face conversations where we can provide full advice and support, this also enables customers to purchase appropriate accessories.”

Troy Members are UK family businesses, built up over generations, with proud histories offering unrivalled levels of customer service and instore technical product knowledge with access to over 400 suppliers and over 2000 brands – providing quality merchandise, at great value all from a local and trusted trader.

Keen to get the message out, Troy will be highlighting the benefits in buying from a Troy Member; being competitive on price, giving a professional tool shop experience and offering first class, after sales support from a familiar and friendly face.  It will be pushing the flexible approach to sales, that only an independent can offer, their wealth of local knowledge, and a mutual ethos of supporting other independent businesses in their communities too – which is vital for keeping the UK’s local economies growing.


Posted in Corporate news, Support Independents, Uncategorised
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#supportindependents - Spotlight on United Fixings & Teknofix

With the easing of restrictions around the UK, we recently got out on the road to visit one of our members United Fixings & Teknofix. With the spotlight on United Fixings & Teknofix it was great to meet their extended team, and have a chance to sit down and discuss what they offer their customers and how Troy supports them to reach their goals. 

How long have you been a member of Troy?

United Fixings will have been members for 8 years in November 2021. We then added Teknofix as a member, purchased as part of the United Fixings Group. We completed the purchase just the day before the first national Covid-19 lockdown in March 2020!

teknofix team  

What is most important for your customers as an independent industrial tooling distributor?

It’s really important for us to know that our customers will be receiving the very best products from us. Being a Troy member enables us to have access to a wealth of reputable high-quality suppliers – this gives us peace of mind that our customers will receive both the customer service we pride ourselves on, and the very best equipment the industry can offer.

teknofix josh and steve

How do you provide your customers with outstanding service that goes the extra mile? What are you really good at?

Without sounding cliché there really is no job too big or too small. We have a diverse range of customers whose requirements vary greatly – we feel we are able to provide great product knowledge on equipment across a number of different trades, giving each client the expertise they need to make the right purchase, the first time! Troy helps us achieve this by having such a variety of members in differing industries that we can call upon. Our locations, Tiverton and less than 1 mile from Junction 30 on the M5 makes us extremely convenient for travelling tradesmen in a jam, not just locals. We pride ourselves on being there for those who need us promptly and efficiently.

Why do you think your loyal customers choose to return to you?

At our heart, we are a family run business, and that isn’t lost on the people that walk through our doors. We are able to create a community within our client base, a welcoming atmosphere in store and ensure that we are able to nurture individual relationships with our customers with a laugh and a joke. People appreciate being appreciated, and we make a conscious effort to ensure that our customers know how much their ongoing loyalty means to us. Our customers return to us because they know they will get the care and attention offered by an independent supplier, with the comfort of knowing that we are supported by the biggest hitters in the industry as Troy members.

united fixings & teknofix christine

How do you best market yourselves to existing/new customers?

We have implemented a number of strategies over the years. I believe it’s a credit to us that we have grown as a business mainly through word of mouth, trade exhibitions and open days. This demonstrates to us that we are ‘people people’, that once customers are open to using us they feel they can trust us to support their businesses. In recent years the importance of online presence has grown exponentially, and we always try to keep new and existing customers engaged online, mainly through social media and Email. Showing our public support for customers online does a great deal to grow loyalty and increase our brand presence. But we also use the platforms to show our personality, not to hard sell all the time, but to show we can have fun too! I think people relate to that and get to know the people behind the business.

united fixings & teknofix

How do you attract/entice new less knowledgeable customers/trades?

By being open about what we do, and not being elitist. We all started at zero, we’ve all been sent to the supply store of a tub of elbow grease, tin of tartan paint and a long ‘weight’ at one point. Our staff’s product knowledge is second to none and we try our best to create an atmosphere in store where we can help you find exactly what you need, no matter the job. We have also recently launched a new campaign to encourage apprentices and new starters into the trades – the ‘Kit Up Your Apprentice’ range of packages we have created makes it easy for those that are inexperienced to pickup the tools they need at the start of their journey. We know the tools they need more than they might, so it’s all done for them! We have had some great results with this, with Apprentices, Employers and Skill-Schools all purchasing in recent weeks.

As part of our ongoing #supportindependents campaign we will be visiting a member each month and aiming to find out more about them and see how we can grow together. If you are interested in being visited then please contact Julie Trower our Member Support Coordinator on

Posted in Market news, Support Independents
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Another BSIF Import & Export Course On 7th December - Members Don't Miss Out!

In response to the large member demand BSIF have arranged a second date for the training course on Import & Export essentials. This will be taking place on 7th December 2021, 10am – 3.30pm, please email BSIF team ( to register for you or a member of your staff.

Copies of the slides used on the course will be provided to each delegate as a workbook for future reference. The one-day course will take place online and a link will be sent upon registration.

The training course will be delivered by our partners from Strong and Herd Import and Export services. The cost of the training course is £85 +VAT per person. This price has been subsidised by BSIF for BSIF members.  Please register as soon as possible to ensure your participation.


• THE IMPORT PROCESS: Key points to consider
• IMPORT CLEARANCE: The Customs Declaration, the information required. Payments to HMRC at Import.
• FOCUS ON COMMODITY CODES: The format of the code. The UK Tariff and the requirements of Import Duty / VAT. Product specific examples. An overview of the rules of tariff classification and details of HMRC assistance to enable the trader to classify correctly
• VALUATION OF GOODS: Valuation rules. Why an accurate valuation is important, what needs to be included in the value for duty and VAT payments
• THE EXPORT PROCESS: Your responsibilities, Proof of Export
• GOODS ON THE MOVE: Transport options. Working with Freight Forwarders and Carriers
• INCOTERMS® 2020 RULES: Understanding what Incoterms do and do not do. An overview of each rule. Import and Export considerations
• ORIGIN RULES: Understanding the differences between Non-Preferential and Preferential Origin and their role in trade compliance
• CUSTOMS PROCEDURE CODES (CPC): Why goods are being Exporting or Imported
• DOCUMENTS & RECORD KEEPING: Key documents examined and explained
• WORKING WITH HMRC : Trade Compliance at Export and Import
• TRADING WITH NORTHERN IRELAND: An overview of the regulations

To register for this training course please send an email to detailing the names and email addresses of those from your company that wish to attend.

Posted in Market news, Members Only News, Supplier news, Support Independents, Trends and technology
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Congratulations Safe Stock Solutions Ltd On Winning The Best VMI Provider Award ...

We are excited to announce that Safe Stock Solutions Limited, part of the Troy Group, has won the award for Best Vendor Management Inventory Provider UK, at the Corporate Vision small business awards.  The team is delighted with the result and extend a huge thank you to its loyal customers for their support.

All vending systems are designed with a ‘Best Fit’ approach and specifically sourced, which ultimately has lead to the team winning this award!  Safe Stock has some amazing products on offer within its range of inventory solutions, some of which are yet to be announced – so watch this space as more information will be released in the coming weeks. 

If you would like more information on Safe Stock products, then please get in touch by emailing or visiting the website

A huge congratulations and well done to the team at Safe Stock on its dedication & hard work! #strongertogether

Posted in Corporate news, Market news, Support Independents
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Empower your Sales Support Team, with our invaluable PPE Product Training Videos ...

We are delighted that even more fantastic, bite sized, category focused PPE training videos are now available on the Knowledge Hub in the members’ area of These short yet comprehensive insights into a full range of head-to-toe PPE products are delivered by our very own PPE experts alongside specialists from our incredible PPE suppliers.

Whether you want to develop your PPE offering or diversify into this product category we are here to help you …

We currently we have product training in face, eye, head, hearing, respiratory, and several areas of hand protection.  Over the coming months the PPE specialist team will be busy creating more recordings in the Troy Studio to add to the series – including Hi-Vis, FR, ARC flash clothing, hand protection, fall arrest, footwear – at Beginner, Intermediate & Expert levels.  AND we want to make sure this library remains up-to-the-minute and relevant to give your team instant access to a well-rounded pool of PPE Knowledge.

Head on over to Knowledge Hub at and build your team’s PPE product expertise!

Posted in Supplier news, Support Independents, Trends and technology, Troy insights
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Everyone's Waxing Lyrical About Troy Digital ... LIVE Member & Supplier Events

Thank you so much to everyone who joined Richard Pymm, Wendy Perkins and the rest of the Troy team on Tuesday 27th October for our Member & Supplier October LIVE digital events, that were hosted from a studio in Bristol …

Following the success of our LIVE events in June, we decided to go big with an action-packed Power Tools showcase for Members AND hosted another special Supplier Digital Show to boost our valued Supplier partnerships and get the absolute best products, brands and offers in front of our independent distributors.

We have been bowled over by the kind messages of support – this has been a true demonstration that we really are #strongertogether

Highlights from the Member October Power Tool LIVE Digital Event …

  • Bosch Expert new branding showcase & chat
  • Draper seasonal promotions, B2B website, live demonstration & chat
  • JCB showcase new Power Tools range through Troy
  • Makita Power Tools product ranges & training, repair & showroom facilities
  • Metabo Garden Specialists Stockist Opportunity and Metabo & HiKoki brand news for 2022
  • SB&D introduce industry game-changer brand new ‘Power Stack’ batteries
  • Offers, new technology & more

And that’s not all!  There was …

  • A chat with Keira Parks, Marketing Manager, talking through the #SupportIndependents campaign, a new opportunity with our Dual Branding Programme and what’s new for 2022
  • A discussion with our ‘Power Tool Expert Panel’ with Mark Batchelor from Makita, Matt Sheen from Metabo, Ian Taylor from Dewalt, Richard Pymm & Jim Chadwick from Troy
  • A feature on ‘Sustainability in Industry’
  • A welcome to your extended team through Troy covering IT, Purchasing, Marketing, Product Data & More
  • Update on the E-Z Base Product Data Solution – Loads more suppliers now on-board!
  • Our count down on the road to TMB in March 2022 – All the usual fantastic suppliers & new suppliers galore!!

Members – did you miss it? No problem, click here to watch the October Power Tool Digital Event now! As always, if you would like to discuss any aspect of the Member events, please speak with your designated Business Development Manager.


Our Highlights from the Supplier LIVE Digital Event …

  • Jim Chadwick, Purchasing Director at Troy talked supply, end-user events, TMB & More
  • Our PPE Team showcased the PPE Hero Campaign
  • A welcome to your extended team through Troy
  • A conversation around the industry’s Trading Calendar
  • A Tour of the Trojan Tools Website
  • A Fantastic Competition & more

Posted in Market news, Members Only News, Support Independents, Trends and technology
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Industry News! New Plastic Tax For Businesses, Effective April '22

UK manufacturers, their business customers and importers of plastic packaging, and consumers who buy plastic packaging or goods in plastic packaging in the UK are all likely to be affected.

For more information visit:

Posted in Corporate news, Market news, Supplier news, Support Independents, Troy insights
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Innovation Award 2022 ... And The Winner Is!

Thank you to all of the Suppliers that put forward a product for the 2022 Innovation Award.  Competition was incredibly tough this year which made shortlisting & judging a real challenge.  

We are delighted that the Troy Young Professional Panel comprising apprentice and qualified engineers – Jordanna Broom of Exeter University,  Jack Orbell of Express Weldcare, Chris Revell of Dyson and Sashen Naidoo of Jaguar Land Rover – stepped up and judged, alongside Troy’s very own Richard Pymm, Sales Director.

After much deliberation a final fair & objective decision was made and the results were announced at the evening Gala Dinner … Drumroll please! 


Toughbuilt, with their Utility Multi-Purpose Knife/Scraper 



Stanley, Black & Decker with their Dewalt PowerStack 

Many congratulations from everyone at Troy!!! We’ll be in touch with everyone that took part and share content created on the day for your marketing purposes.


Shortlisted products judged at TMB 2022

  1. Advent Tools – Komelon 8m / 26ft LED Light Tape Measure
  2. Bosch – EXPERT Starlock Multi Material Coated Carbide Plunge Saw Blade
  3. Buckbootz – Bang Guardz Ankle Protect Boots
  4. Makita – Cordless Pressure Washer DHW080ZK
  5. Makita – Cordless Kettle DKT360Z
  6. Moldex – TouchFree Station Earplug Dispenser
  7. Presto – Quick Core Hole Saw System
  8. Regatta Professional – ‘Honestly Made’ Clothing Range
  9. Stanley, Black & Decker – Dewalt PowerStack **HIGHLY COMMENDED**
  10. Toughbuilt – Utility Multi-purpose Knife/Scraper **WINNER**
  11. U-Power – Carbon Neutral U-Green Industry Footwear


Posted in Corporate news, Market news, Supplier news, Support Independents, Trends and technology, Troy insights
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Members - Don't Let Your Customers Miss Out On DeWalt's £30 Cashback Promotion*

Wow what an offer!  Be sure your customers know about the fantastic £30 cashback promotion from DeWalt.  When they buy any two qualifying bare 18V XR Brushless Tools in one transaction between 1st November & 31st December they can claim £30 straight back into their bank accounts *Terms & Conditions Apply … full details here

Posted in Market news, Members Only News, Supplier news, Support Independents, Trends and technology
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November Is Here! See Our Special Offers For Last Minute Black Friday Deals ...

Members! Have you sorted your Black Friday Deals for 26th November 2021?  Make the most of our Troy Member special offers from our incredible suppliers & brands; and draw in as many customers as possible on the biggest shopping day of the year!  Whether you’re showcasing your promotions on the web or in-store, this is your last chance to get products in-stock, on time and ready for selling – so head on over to the special offers section of the Troy Website now.  AND REMEMBER these deals are being added all the time, so keep checking … MISS IT, MISS OUT! 

Posted in Market news, Members Only News, Support Independents, Trends and technology
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Regional Roadshows A Huge Success!

We were delighted to see everyone that came along to the recent Roadshow’s in Edinburgh, London, Manchester, Bristol & Birmingham last month! It was a fantastic opportunity for us to speak with Members & Suppliers face-to-face about the invaluable initiatives on offer over the coming months and into 2023 – so thank you.

Click here to view just a few of the highlights …

After receiving great feedback, we’ll be doing this once again next year so if you weren’t able to come this time, there will be another opportunity!  More details to be released nearer the time …

Posted in Corporate news, Members Only News, Supplier news, Support Independents, Troy insights
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TMB 2022 ... So Good To Be Back!

What an incredible come back – it’s fair to say that TMB 2022 was a real assault on the senses with record numbers in attendance and business generated on the day.  Bigger & better than before, for the first time ever TMB covered all 3 of the halls and a new supplier mezzanine at The Wing, Silverstone, accommodating 184 supplier stands – the quality of these and the TMB offers were second to none with the Troy Suppliers well and truly pulling it out of the bag.

TMB 2022 Summary …

  • Superb Supplier Stands with product demos, deals & samples across 3 halls including …
  • A New Supplier Mezzanine
  • Impressive Demo Vehicles
  • TMB 2022 Innovation Award – judged by our very own Troy Young Professional Panel
  • Incredible Top Ten Deals
  • Troy’s Very Own Experts, Giving Presentations on Dual Branding, Troy Solutions, Troy Commerce & More
  • Product Data Support via Ez-base, Award Winning vending with Safe Stock Solutions, Fantastic Purchasing Opportunities via Trojan Tools, Manufacturing Excellence with TMG
  • On the track racing in an Aston Martin & Ferrari
  • Category Specialist Advice in PPE, Welding & more
  • all generating unprecedented amounts of ££££ business

and that was just the day!

Gala Dinner & Entertainment Circus Style!

The gala dinner was housed in the impressive Big Top marquee at Whittlebury Park, which was awash with colour, lights and an electric atmosphere.  There was …

  • Fancy Dress!!!!  Thank you to everyone who joined in the fun!
  • Clowning around in the Carousel, Cannon & Car
  • A Juggler, Magician, Mirror Men & Make-up artists
  • Class Acts – who really didn’t need an introduction – the hilarious Rod Woodward, beautiful & talented Lisa Kelsey, and show stopping Nina Conti and up for a laugh volunteers from the crowd – not forgetting super clever compere & ring master Paul Martyn
  • Delicious food served by Whittlebury Park’s very own clowns
  • Wine a plenty on the tables – compliments of U-Power – Thank you for sponsoring!
  • Exploding balloons – these were not for the faint hearted!
  • & a fun filled Casino – sponsored by Europa – Thank you so much, this really did make the perfect end to an incredible evening!


The Morning After The Night Before …

For the Troy Team it was back to business on Friday 18th March too, where we were back at Silverstone for the final breakdown – and the irony of it being World Sleep Day wasn’t lost on us either …

Let’s Talk About Brad!

Pre-show – on Wednesday 16th March – Whittlebury Park played host to a world class business seminar with the one and only Brad Sugars World #No1 Business Coach.  Whatever the scale, model or direction of the business everyone was able to take something incredibly valuable away from this once in a lifetime opportunity.  He talked passionately about the importance of a Mission, Management, Productivity, Strategy, Marketing, Business Development, Loyalty & much more …

Energetic, charismatic & inspiring – Brad expertly provided a plethora of real-life business experiences to demonstrate his proven principles of business success.  Brad’s ability to connect with the audience was effortless, generating many keen questions about relating his principles to specific scenarios from Members & Suppliers alike.

And There’s More … TMB 2022 VIRTUAL SHOW!

Troy Members – TMB 2022 didn’t end on Thursday for you either!  We’re delighted to confirm that the link to the VIRTUAL SHOW is now live on showcasing many of the fantastic TMB deals which will remain in effect until the end of March and beyond!

TMB 2022 was sponsored by:

Dormer Pramet – Draper Tools – Makita – Portwest – Stanley, Black & Decker & Toolbank

Thank you from Paul Kilbride & Board of Directors:

A huge thank you to all our show sponsors who’ve been incredibly supportive, our loyal members for attending on the day, and our superb suppliers that showcased their incredible products, brands and deals.  Not forgetting the Silverstone Events Team, New Image PR, Whittlebury Park, Creative Hire and everyone else involved in bringing this incredible show together – we really couldn’t have done this without you all #strongertogether.  Roll on 2023!

Stay tuned to our socials for more fantastic images and videos following the best TMB Trade Show yet!

#SupportIndependents #TMB2022 #TroyTeam

Posted in Corporate news, Market news, Supplier news, Support Independents, Trends and technology, Troy insights
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Trend Tools Amazing Giveaway for Aprils Troy Connect

As part of our #SupportIndependents end user campaign, where we promote all the fantastic reasons to shop with our independent and local members, Troy will be running social media giveaways.

To be in with a chance of winning, our social followers will be asked to simply share the post, and comment their location and their nearest Troy Member store.

We hope this will raise awareness, showcase supply chain and brands and be a great addition to Troy social activity. All Troy Members are encouraged to share the giveaway on their social channels too!

The winner will be announced on Thursday 21st April.  

Next month Ox Tools have kindly provided a £200 toolbox to give away to one lucky end user. #SupportIndependents!

Posted in Members Only News, Support Independents
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Troy CEO Announced as New Headline Sponsor of Exeter Chiefs

Troy CEO, Paul Kilbride, is delighted to announce Troy’s headline sponsor of Exeter Chiefs, taking over from long-term headliner, South West Communications Group, with the new 22/23 home & away men’s kits featuring the Troy brand, front and centre.

Tony Rowe OBE, CEO and Chief Executive of Exeter Rugby Club, said: “In what is an incredibly exciting time for the club, particularly around our new rebrand, we’re delighted to have Troy as our main shirt sponsors for both the home and away kits.

“Building on what has already been a hugely successful partnership in recent years, we believe both ourselves and Troy can hit new heights in terms of the reach this sponsorship agreement will bring. We look forward to helping each other secure our respective ambitions.”

Paul Kilbride, CEO of Troy commented: “Exeter Chiefs is a team close to my heart and my family and I are major fans. Becoming headline sponsor made sense, with the club’s ethics aligning with those that are integral to us at Troy – investing in home-grown talent, a passionate ‘can-do’ culture and positive mental attitude.  Most importantly we, at Troy, & the Chiefs recognise that we have impressive experts that specialise in the field as individuals, but when working together as a team – that’s how we win.

“I see our headline sponsorship as a real boost to Troy.  Being affiliated with such a successful local sports club that has been crowned as Premiership & European champions offers great brand awareness.”

Keira Park, Head of Marketing at Troy explains “We hope the sponsorship will deliver value to the entire Troy network with greater visibility and awareness of our mission to support Independent Distributors. As well as providing national visibility to Members who take up the Via Troy branding package.”

Troy provides a world class supply chain, business services and solutions for its membership, which is made up of independent SME industrial supplies and tooling distributors, to enable them to compete with the major national tooling chains. Advocates of supporting British industry and buying local, Troy’s strategy is to increase end-user/customer awareness nationally through sponsorship, Troy #SupportIndependents campaigns and an online Member locator.

Troy #SupportIndependents

For further information contact Sarah Revell, Communications & Strategic Growth Manager – – Tel: 07920 783 573

[caption id="attachment_49232" align="alignleft" width="400"] Ashley Crowden/JMP – 20/07/2022 – RUGBY – St Nicholas Priory – Exeter, England – Exeter Chiefs Kit Launch[/caption]
[caption id="attachment_49229" align="alignright" width="400"] Ashley Crowden/JMP – 20/07/2022 – RUGBY – St Nicholas Priory – Exeter, England – Exeter Chiefs Kit Launch[/caption]















Posted in Corporate news, Market news, Supplier news, Support Independents
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Troy Member, G E Tools, Bids Fond Farewell To Retiring, Long Serving Director ...

GE Tools director Neil Coleclough, a driving forces behind Troy Member, G E Tools, says goodbye this week after more than 30 years’ of service.  He joined the company, based in Rhyl and Deeside-based, back in 1988 and has been integral to its sustained growth.

At 59-year-old, he plans to spend quality time with wife Christine and family, pursuing hobbies including photography, walking and yoga.  Neil follows GE Tools founder Gordon Evans into retirement and is delighted that new Managing Director Chris Owen – with his 20 years + experience with the organisation – will lead them to an even brighter future

“It’s been some time in the planning but it’s soon come around. This time next week will be my colleague Neil Coleclough’s last working day.  After 33 years of directing our business he’s hanging up his brogues, throwing the laptop in the skip and planning on spending some well deserved quality time with his family.  Thanks for all the guidance and opportunities that both you and Gordon Evans have given me.” Chris Owen, Director at G E Tools

Everyone at Troy would like to wish Neil all the best in his retirement.

Posted in Corporate news, Market news, Support Independents
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Troy Successfully Completes First BSIF Audit

We are strongly invested in best practice and excellence and as a proud member of the BSIF our PPE specialists,  Wendy Perkins & Sean Fyfe, met with Roy Wilders of British Safety Industry Federation (BSIF) last Thursday to conduct our very 1st #registeredsafetysupplierscheme audit.

Wendy Perkins comments, “A big thank you to Roy Wilders (BSIF) for guidance through our first audit. At Troy we continue to encourage our members to join BSIF and to maximise the support and opportunities membership brings.



“[Troy has] some great processes and procedures in place and we also enjoyed a great discussion in relation to the support and guidance that they offer to their membership in relation to selection of #PPE and how as members of the #BSIF we are here to reinforce that support.” Roy Wilders, Manager – Registered Safety Supplier Scheme, BSIF

If you would like to find out more about BSIF membership, please email Wendy Perkins on today!

#safety #compliance #checkselectprotect

Posted in Corporate news, Market news, Members Only News, Supplier news, Support Independents
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Two years of business growth in Partnership with Troy - A reflection by the Workwear Gurus

As a thriving online retailer specialising in high-quality safety workwear, footwear, and PPE, Workwear Gurus has always been committed to delivering top-notch products and services to our diverse global clientele. Our membership with Troy, one of the UK’s leading organisations in the workwear, safety footwear, and PPE sectors, has significantly bolstered our mission and provided us with massive advantages.

One of the most immediate benefits we’ve experienced is gaining ready-made connections with new, top-tier workwear suppliers. Through Troy, we’ve had the privilege of adding esteemed brands like SnickersPortwest, and Scruffs to our portfolio. This expansion has not only diversified our offerings but also elevated our status in the market, allowing us to cater to a broader range of customer needs with high-quality products.

Our engagement with Troy has also facilitated introductions to key industries, further solidifying our position as industry leaders. For instance, our collaboration with Pulsar has notably enhanced our capability to supply specialized gear to the railway industry. This strategic expansion into niche markets has been instrumental in our growth and in meeting the specific needs of various sectors.

Moreover, our movement into different market areas, including high-quality and world-renowned names like Helly Hansen Workwear, has been a game-changer. This shift has not only broadened our customer base but also underscored our commitment to offering only the finest workwear options. By associating with world-famous brands, we’ve reinforced our promise of unmatched quality and reliability.

Our connection with many experts in areas of specialism, particularly in safety footwear, is another significant advantage. Brands like Rockfall and Buckbootz, known for their exceptional ranges, are now accessible through the Troy network. This access has allowed us to offer an even more comprehensive selection of safety footwear, addressing every possible need and preference of our customers.

Furthermore, the competitive pricing offered through Troy’s large buying network has been a crucial factor in enhancing our market competitiveness. This benefit has enabled us to offer great value to our customers without compromising on quality.

The connections and support provided by Troy’s account management team have been invaluable. They’ve taken the time to understand our business, helping us identify growth areas and strengthen weaker parts of our brand and product portfolio. Their insights and suggestions have been instrumental in our continued development and success.

Lastly, Troy’s support in navigating large or complicated tenders has been remarkable. Their team’s expertise in recommending leading suppliers for niche products has greatly assisted us in establishing fruitful supply relationships, further enhancing our capabilities and market presence.

Our decision to join Troy, recommended by one of our suppliers, has proven to be a pivotal moment in our journey. Several years into our membership, we are immensely grateful for the boost it has given to Workwear Gurus. Our collaboration with Troy has not only facilitated our growth but also solidified our reputation as a provider of high-quality workwear solutions.

Our association with Troy has been a transformative experience, driving our growth and reinforcing our commitment to excellence. We look forward to many more years of fruitful collaboration and mutual growth.

Workwear Gurus:

Posted in Corporate news, Support Independents, Uncategorised
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Ukraine Crisis Fundraiser

A huge ‘Thank You’ to everyone that donated towards the the humanitarian crisis in Ukraine at the TMB Gala Dinner.  All funds raised will go direct to the British Red Cross appeal to support those affected. 

Messages are currently being sent out to everyone that pledged on the night, as a reminder to complete donations via our GoFundMe page at

Thank you so much for your generosity – we will be announcing the full figure raised very soon,  #strongertogether

Posted in Corporate news, Market news, Supplier news, Support Independents, Trends and technology, Troy insights
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Will you support Cambridgeshire Repair Café Network – your donation doubled until this Friday 29th April!

Troy Member Mackays have been working closely with The Repair Cafe.

The Repair Cafe originated over in Holland when a lady called Martine Postma was looking for a way to stop perfectly usable goods from being thrown into Landfill for want of a simple repair.  There are now over 1500 Repair Cafe’s worldwide and the idea is growing very fast in the UK, particularly around Cambridge.

Each Repair Cafe group is manned by volunteers who are very good at mending things. Their customers are people who need things mended and don’t want to damage the environment. The other benefit being that the events become a very effective social hub for a community.

Mackays and Troy Supplier Draper Tools have created 2 very large toolkits which are stored at East Road. Every time an event is organised by one of the 26 groups in Cambridge and surrounding area, one of the kits is loaned out to the group and then returned to us following the event.  This allows many more volunteers to give their time without having to lug tools and equipment to the event.

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The Repair Cafe concept has now grown very effectively in the Cambridge area. For the concept to develop more they need to put more resources behind it so that eventually every village and community throughout the country can have one of their own.

Cambridge Carbon Footprint (who organise the Repair Cafe events) have been given a fabulous opportunity of gaining very significant ONE for ONE match funding based upon the amount they can raise in just ONE week. That week started at 12midday Friday 22nd April and ends at 12 midday Friday 29th April 2022

Their fundraising target is £10,000 in a week which will be double to £20,000.

The CCF Repair Cafe donation page can be found at

If possible please help by donating to the cause and support this environmentally positive project.

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